AAA Upper Arlington
3096 Kingsdale Center, Columbus, OH 43221, USAAbout
Location :
Added by Jopie, at 21 March 2015
Opening Hours
- Monday 9:00 AM – 7:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
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8 Reviews
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05 August 2017
Very disappointedcannot comment on the service as they offered none! They do not answer the phone!!! It rolls to the "Main Office" and a very rude man tells you to leave a voice message when you call back for the 6th time!!!
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18 July 2017
I know the reviews were pretty good for this particular location. However, I did not have a good experience. First of all, I came in for Cedar Point tickets. The website was down to access any tickets. I understand that happens from time to time. However, there was no apology or an alternative given. So, I decided to talk to an agent about a possible cruise. I had to wait when I saw certain agents just talking to each other. Maybe, only certain agents can assist with cruises. I don't know. The agent, Susan Underwood, was the only highlight of the visit. She was very informative, friendly and helpful. Then, as I was leaving, I asked another agent if I needed to check out a travel guide. He rudely whispered, "I am on the phone." I had no idea he was on the phone because everyone has headsets and he hadn't been talking earlier. It's not that anything terrible happened. I just did not feel very welcome.
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16 June 2017
The staff at Upper Arlington AAA store are very nice to me everytime when I come in to get maps, TripTiks and TourBooks. But one of my Travel Consultants: Erin Arvay and Susan Underwood did a wonderful job getting my TripTik routings done and fast. Sometimes, I also have Linda Brooks helped me with my other TripTik routings when Erin or Susan are not in the office as well.
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22 March 2016
Super helpful. We are not members but could still go inside and look through their travel guides to get ideas of our own.
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19 September 2015
Love the office itself - very attractive. Even better are the people. The staff is extremely friendly, very knowledgeable and helpful. They gave us great advice on re-routing a trip to avoid a difficult drive through the mountains. Also love the convenience of having the office in Kingsdale.
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21 August 2015
My wife and I just joined AAA at the Upper Arlington Kingsdale branch and were very pleased with the overall service. We met with a travel adviser who was very helpful and patient with our questions. We look forward to using our AAA membership. Thank you
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14 August 2015
Ordered a Trip Tik and books for my son driving to Ontario, Canada. Received in a very timely manner and everything was ready for pick-up. The only confusing thing is when you call the Upper Arlington office (any office) - if they are all on the phone and busy AAA transfers you to another office - I first got Oxford, Ohio and when I told them I was trying to get Upper Arlington they transferred me and then I got Worthington who took my request and sent it to Upper Arlington. I could see this as a problem if you really to needed to talk to someone at that particular store. The store is always well stocked and they greet you upon entering.
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28 March 2015
Recently I visited AAA Upper Arlington for my vacation planning. The adviser was very knowledgeable and helpful. She gave all the travel and hotel options. And possible savings for the all the options. I really liked the experience very much. And I would highly recommend AAA Upper Arlington for all your travel planning.
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