Should have read the reviews before we used this company. They push you so hard to sign their contract and take full advantage of you after that. We asked for two additional days to keep the dumpster after the original week we had it. We agreed to pay the $20/day extra but they let it sit for an additional 9 days before picking it up. We had only filled up the dumpster 2/3 - 3/4 full from a kitchen remodel, cabinets, hard wood flooring, sheetrock, and small scraps is all was in there and they still charged us an additional $160 for being “overweight”. We will never use these crooks again and i suggest everyone stay away from this company.
We called for a rolloff and recieved one right away. They were cheaper than anywhere else we called and we got it for longer than any other place offered! Customer service was exceptional and they were so open and willing to work with us so we were able to keep the rolloff for a few extra days. We will 100% be returning customers of A-1 Hauling!
A-1 has been great to work with. I have used them several times now for various DIY house projects. On-time, and transparent about pricing. And I appreciate how easy it is to add extra days to the contract. Definitely recommend as their small dumpster are easier, and cheaper than hauling the stuff myself.
We had an unexpected party and needed to clean out the house and garage before guests arrived. A-1 roll offs was able to provide us our dumpster within a few hours which gave us plenty of time to do the Spring clean up and get the house, yard and garage ready for our guest. Customer service was great they showed up within 2 hours as promised and were extremely professional. We would definitely recommend them to friends and family. most certainly will be using them again.
After speaking to the Owner….who the manager described as the “office manager”, the dumpster will supposedly be picked up today, I confirmed that there wouldn’t be an additional charge, based on the other poor reviews of this company, it seems they charge extra to any customers who “question them”. The 1-2 day expected pickup timeframe turned into 5-6 day pickup and it would have been much longer if I hadn’t called! Poor customer service when it takes 2 employees and then an owner to answer a simple question, of when is my service going to be complete(dumpster pickup)
***After 3 days of rain during the time it sat in my driveway for an extra week, the company charged us for overweight. I would highly recommend you use another company!