A-1 American Services, Inc.

Location :

1620 Centerville Turnpike STE 113, Virginia Beach, VA 23464, USA
Added by Jopie, at 15 March 2022

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• Jill Gwaltney

  14 June 2022

  A-1 is by far the best company I have dealt. Not only did I get a quick response every time (within 5 minutes), but the technicians were thorough, professional, and on time for the job. It was evident that Kevin loves his job and enjoys helping people, and he treated us like we were family. He explained everything so that we understood every step, and the owner even contacted us to make sure we were happy. A-1 installed a whole new heating/cooling system including the thermostat and came back another day (for no extra charge) to test the a.c. and heat to make sure that both were working to perfection. I am very impressed with the quality, price, and service of A-1. As a teacher, I give A-1 an A+ in all categories! I will highly recommend this company over all the others I have ever used.

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• John Read

  12 May 2022

  Jeremy Shacklette and his assistant expertly diagnosed our waste drain problem and re-piped several sections and tie-ins under the house. They arrived on time and worked diligently until the job was completed, keeping me informed every step of the way. Fair price; clean and neat work. Jeremy knows his plumbing and I highly recommend him.

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• Sharon Goforth

  26 April 2022

  My mother needed her water heater replaced. The last one was installed in 1998! I called A-1 American because I saw that they specialized in water heaters. Jeremy Shacklette was our service provider. He was professional, clean and skilled. He completed the job in a short amount of time and cleaned up after the work was done. I was very satisfied with the services we received from Jeremy. Ask for Jeremy if using A-1 American.

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• Christina Taggart

  05 April 2022

  Jeremy Shacklette and helper did an outstanding job at locating our leak and repairing it. They were professional, diligent, and responsive to any and all questions and concerns. Jeremy provided a fair and competitive price for repair and maintenance. They were great at communicating necessary maintenance required. I was especially pleased at how they took special care to clean up after themselves. I recommend Jeremy to anyone seeking professional and accurate plumbing expertise.

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• G. Wolfe

  22 March 2022

  Proceed with caution!!! My husband called to this company to have them check a gas leak that Virginia Natural Gas had detected, and identified a possible "bad" safety control switch. We needed a diagnosis and estimate on the safety control switch. We got a "salesman" appearing as a technician. The guy did not bring any tools into our home, with the exception of a ladder. He went into the attic where the furnace is located. His "assessment" was telling my husband that the furnace was manufactured in 1993. He then tried to sell my husband a new furnace for $4,500. My husband asked about the "bad" safety switch. The salesman/technician would not discuss that issue. Everything was about big ticket sales for him. He then, tried to sell my husband a new furnace plus an air conditioning unit for $8,500. My husband told him that our a/c unit had been replaced less than five years. The salesman/technician continued pressing my husband about the purchase. He presented invoices for my husband to sign. Of course my husband declined and told the guy he would get a second opinion. Lastly, my husband was quoted $85 over the phone for the service fee. the "technician" tried to charge my husband $97 for the service fee. In the end we wasted $85 for nothing. We've gotten a second opinion from a trustworthy company. This company conducted a thorough check. Thankfully, we do not need a new furnace or a/c unit. Thank God there are still honest people out there!

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