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lodging

Hotel Baltschug Kempinski Moscow

Balchug Street, 1, Moskva, 115035

About

Hotel Baltschug Kempinski Moscow is a lodging, located at Balchug Street, 1, Moskva, Russia, 115035. They can be contacted via phone at +7 495 287-20-00, visit their website www.kempinski.com for more detailed information.

Location :
Balchug Street, 1, Moskva, 115035
Added by Jopie, at 31 July 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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10 Reviews

  • Anca Petras
    30 October 2017

    The hotel is nice, but besides smiling and being polite, the staff at the reception totally lacks problem solving skills / experience.
    I checked out, then told the reception girl that I needed to point out something about the room, in private if possible (since there were other guests checking out near me). She was probably too young and unexperienced to figure out what I meant and finally refereed me to the concierge.

    When I handed the concierge the pair of ladies panties that I had found in the top part of the wardrobe and told him that it did not belong to us, and most likely was forgotten there by the guest before, he blushed and had a shocked expression on his face, hardly managing to say "sorry" and asking me to repeat the number of the room.

    Poor cleaning and even poorer complaint management.

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  • Hayley Osmond
    26 October 2017

    Very comfortable hotel. Well situated!

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  • Derric Ciccone
    24 October 2017

    Nice hotel in across from Kremlin and st basil. They added an awesome new park as well right across the canal. 2 good restaurants.

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  • Dorothy Ooko
    19 October 2017

    Excellent location near the Red Square. It has a small gym that opens from 7am. Amenities provided in the room. However they don't have kettles or iron boxes in the room - in this day and age!!

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  • Iqbal Singh
    14 September 2017

    Another hotel of Soviet era.. nice location. Could have been better. .

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  • Mariana Salmassi
    29 March 2017

    One of the best hotels in Moscow. Beautiful views to Kremlin and very comfortable rooms

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  • Alexandra GALAVTINE
    13 February 2017

    I love Kempinski but the service in that one is not so good I was really desappointed

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  • Kfir Shwarz
    10 December 2016

    Great location, large rooms, friendly front desk staff

    Not much vegan options at breakfast, no iron and kettle at the room

    Above all a very Good property to stay at next to the kremlin

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  • Watheq Al-Mudhafar
    21 August 2016

    Very nice hotel with amazing services. It is less than 10 mins walking from the Red Square. However, it is very expensive!

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  • Viktoras Luko
    07 August 2016

    A true five star hotel, luxury settings, well trained staff, good quality food. Loved my Caviar breakfast in the morning - a bit of a local experience (if you are czar that is)

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