Name: The PBT Group- Napier
Address: 9 Waitane Pl, Onekawa, Napier 4110, New Zealand, NZ
Telephone: +64 6-843 1888

The PBT Group- Napier is a point of interest, located at 9 Waitane Pl, Onekawa, Napier 4110, New Zealand. They can be contacted via phone at +64 6-843 1888, visit their website www.pbt.co.nz for more detailed information.

Location :

9 Waitane Pl, Onekawa, Napier 4110

Contacts :

Added by Jopie, at 09 February 2017

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Annelie Roets

30 November 2017

Been trying to locate a package. Was picked up in Wellington, but no where to be traceable. Phoned several times. Said to me that it was in transport the same day. Phoned again the following day, couldn't be traced again. Only to find out it is still lying on someones desk. This has been the worse customer service ever. Agree, no communication if you leave a message to phone you back. Have to follow up every single day, otherwise you will not be helped. Found it really frustrating.
Charlotte Matthews

21 July 2017

If there was a option for no stars that's what I would have chosen.
Never using them again!
Andre Binford

26 May 2017

Shame google doesn't allow you to rate lower than 1 star. Do not expect any service, do not expect your items arriving on time, in one piece or arrive at all. Should be renamed Peter Breaker Transport.
Amco Jensen

28 April 2017

My package was to be delivered to my work, which has its opening hours clearly printed on the door. Track my package. Told I need to contact to confirm delivery address! Why? Just come when it says we are open!
Tried phoning and emailing. No response.
Helen Howard

28 April 2017

My package of nappies has been sitting at their depot for 2 days. We're going on holiday tomorrow at the crack of dawn and I need it for my newborn.
Now on hold to the depot to see when they might be bothered to actually deliver it. Useless!!
Bob Jones

05 April 2017

Worst courier company i've ever had the displeasure of dealing with. most of the other courier companies in napier are pretty good, the drivers are professional and the guys at the office are hardworking and put the effort in - not these guys, they couldn't find their own a*se to deliver a f*rt if you asked them, almost every time ive dealt with them its been a total hassle. the thing is; frieght is expensive, its a huge expense for most businesses and these guys charge top dollar for a sh*tty half-a*sed service in a very competitive market, its just not good enough. the company is rotten from the top down and it shows in their service. most of the time i end up having to go down to the depot myself to pick up freight they should have delivered a day or two before, items that have been ordered for saturday delivery arent delivered and when you go down to see what the funk is going on they dont give a sh*t because they just want to get out of work as soon as possible (it turns out you actually have to 'arrange' saturday delivery by calling the branch depot and telling them you're expecting something - sorry but you're a funking freight company, i paid extra for sat post - isnt it part of your job to communicate with other branches and drivers to assure things ordered (and PAID for) for sat post actually make it on saturday?? i mean, you are a funking freight company right? do your funking job! avoid like herpes simplex B.
Sam Hayes

17 March 2017

Didnt leave at door step as instructed, instead i had to go and get the package from their office.. kinda defeats the purpose..
Lisa Ropiha

16 February 2017

Annoyed at the lack of communication between the office staff & couriers when im told my delayed item would be delivered that day but still had to follow it up again the next day. Love track and trace as I can see how many days its been sitting at the depot ready for delivery.