Punctual, friendly and reliable service. Zippy car wirh great mileage. All round excellent experience.
After hours check in was seamless. Rented a Toyota yaris, was driving around Christchurch for 3 days without any issues until engine malfunction indicator light illuminated on penultimate day of road trip after we drove 3hrs from Christchurch to Oamaru. Got in contact with Snap rentals immediately and Sam was patient, clear and proactive in affording reassurance and arranging AA assistance given it was the weekend. Miraculously, the issue sorted itself out without us doing anything to the car after an hour. We called Snap again and they got in touch with AA to undo the roadside assistance. They never at any point make us feel like they are shrugging off responsibility and it's professionalism with a personal touch like this that makes me want to support local businesses. Thanks!
Hired Toyota Yaris for 4 days Christchurch Airport depot. Staff were very helpful & friendly at pickup & drop off, only took a few minutes to do at both. Very clean car & well maintained, would definitely hire from Snap again, thank you 😊
Easy to deal with and very friendly staff. They came to my apartment to drop car off after slight change in plan. Very accomodating
Great price , but service was also great, quick pick up, good car , very easy.
I will use again anytime and have no reservations in recommending.
Easy to book online. Very reasonable prices & no hidden charges. Nice selection of vehicles, we got the new Hyundai i30 which was super awesome & comfortable to drive. Friendly & accomodating staff at their Christchurch office. He gave us heads up about the possible icy roads going to Queenstown. Returning the vehicle after hours was easy, they just had us return it at the airport parking lot with no extra charge, no questions asked. Definitely would do business with them again. Highly recommended.
Fabulous to work with. Friendly staff. Door to door service. Very reasonable prices.
Great online booking experience it was nice and easy. Car I rented out was amazing very clean inside and ran smoothly staff at branch were really friendly and helpful. Best rental car agency by far in NZ
Good online booking service. Snap got back to me really quickly in response to a request made during the online booking. Out of hours pick up was excellent and efficient. The car we hired was clean and we had no problems. If you need a hire car in NZ Snap provide good prices and service
NO MINIMUM AGE RENTAL! We got a 2 year old Corolla with 100,000km in sublime condition that drove beautifully.
But apart from the car, the service and convenience was what made this rental easy. We had after hours pickup, and it was a simple pickup at the airport, and drop off at the car. On return, same easy drop off at the airport. No hassle!
Because I held a P-plate license in Aus, I didn't have many rental options, but Snap was great. Price too was very decent (with full insurance compulsory for young drivers). Definitely recommend to drivers especially under 21 for easy rental with a very good car.