A couple of chips on my windscreen got me booking a replacement with Smith & Smith in New Plymouth.
I forgot my appointment but received a friendly reminder call from a member of the team and had it in with no delay. They finished the job really quickly and even though a little bit of trim was damaged in the process of fitting the new windscreen they apologised and assured me they would replace it at no cost and would be sourcing a replacement soon.
When I got the car back from having the windscreen replaced I noticed that they'd disposed of a couple of McDonald's drive through bags I'd dumped on the back seat after a weekend road trip. It was a lovely touch after some already great service. I highly recommend the team for their great service.
Thank you Sam and team!! Great service from everyone and an amazing job on that scary windscreen chip!