this place ticks all the boxes. Good service prompt, good value for money, quality parts,expert knowledge. Highly recommended
Good service, good communication throughout.
Excellent customer service, they were very helpful and prompt in getting me back on the road. Recommend to everyone.
Awesome service at very short notice before a long weekend.. thanks team
Outstanding service. Great communication and excellent work. Will always use Gary and his team in future. Highly recommend.
Deeply suspicious of some of the negative comments here but can only offer my own experiences. My 25 year old car broke down on a Saturday morning & being in desperate need of a car for the weekend, Gary Prohm automotive gave me a courtesy car without me even being a customer. They fixed my car (was a bit of a major) & fixed the oil leaks that my old mechanic seemingly was never able to fix. Have been with them ever since for around the last 5 years & they have always been courteous & helpful. Very professional & highly recommended.
it is true what people say ,I have never been so poorly treated as a customer ,the lady behind the counter should quite clearly go back to her job at the bakery! the mechanics if they are mechanics are very rude and slow, the brakes I had done were so over priced ,I found this out when I rang around other places for quotes. I will be telling all my family and friends to avoid this place. how in the world can they be AA approved !
keep up the great service
If you want great customer service DONT go to Gary Prohm, the man who I asked to look under my car and asses what was wrong with it, is a grumpy old man who had no interest in helping me because in his words 'I haven't had a break since 7.30am and need a sandwich' OMG in this day and age absolutely shocking! I then took my car to Paul Stockman motors who were AMAZING, held out an umbrella for me in the rain, immediately looked under my car and booked me in for a repair with a loan car, no hassle, friendly and really helpful, so if you want great service at a great price go to Paul Stockman, avoid Gary Prohm at all costs!
Great staff, great work, great price and even discounts. We came there, expecting to be without a car for 2 days or so. However, after a warm welcome and some advice, they took our car in, offered us a courtesy car until the necessary repairs were done, and even managed to get it all done in one day! (other mechanic estimated 2-3)
Would definitely go there again and recommend!
Just took my car in for a WOF and bronze service - great experience! I'm intrigued with the two negative reviews on this place I've been bringing my car here for a couple of years and have nothing but good things to say.
The WOF was $39, and the service was $180 as listed on their website. There were no hidden extras, and the people I dealt with at the front desk were helpful and friendly.
Would absolutely recommend!
Gary and the team are awesome. I needed an urgent repair around Christmas, they came to the plate and offered an excellent service to get me back on the road in a nik of time. Thanks a lot team.