Apex Car Rentals Picton Ferry Terminal
Auckland Street Interislander Ferry Terminal, Picton 7220About
Location :
Added by Jopie, at 13 February 2017
Opening Hours
- Monday 8:00 AM – 4:30 PM
- Tuesday 8:00 AM – 4:30 PM
- Wednesday 8:00 AM – 4:30 PM
- Thursday 8:00 AM – 4:30 PM
- Friday 8:00 AM – 4:30 PM
- Saturday 8:00 AM – 4:30 PM
- Sunday 8:00 AM – 4:30 PM
Gallery
Add missing information
6 Reviews
-
18 January 2023
Went out of their way to be helpful.
response / report this review -
21 November 2022
Top notch, informative and everything worked as it should do. We extended it by a further day and the staff and service was wonderful.
response / report this review -
18 October 2022
A small office being shared with other car rentals. Office managed by one person who performed well under an influx of drivers.
Would be good to have benches or chairs for elderly to sit and wait on outside the office.response / report this review -
03 December 2020
Great car and a great rate. After hours pick up from ferry terminal was easy and staff contact explaining the procedure was excellent. Dropped vehicle at the Queenstown branch, which was an easy walk to the airport. Late model Corolla was perfect for a South Island roadie, clean vehicle, great condition. Apex is fast becoming my go to car rental company.
response / report this review -
18 April 2017
BEWARE. CHECK YOUR VEHICLE. DO NOT BE TAKEN IN BY 'FRIENDLY' STAFF. Appalling. We picked up the car after completing the last day of the Queen Charlotte Trek in the rain followed by the water taxi ride. We were cold and soaked through, plus we had children. The staff were super friendly. Silly me signed the paperwork even though I didn't have my glasses and didn't check the car. I have never had an adverse experience with a car rental company but something made me do something I have never done before - take photos of the car - HSG307 Ford Focus White (in case they have done the dodgy on anyone else). My phone recorded all the details of when the photo was taken. Glad I did it even though we had a nil excess. We didn't pick up the problem with the front bumper - we were so cold and wet we just wanted to have hot showers. No problems with the car while renting it. We returned it to Christchurch airport approximately 20 hours early and my husband got it there just after their closing time - we had miscalculated how long it would take us to finish a walk in the mountains. He had filled it up with unleaded 95 petrol before taking it there. The person phoned the supervisor who said that the $30 late fee would be waived. They then picked up damage to the front bumper. My husband said he did not do it. They keep questioning him wanting him to say he did it. He had to fill out a damage report (I am not saying this is an unreasonable request). We are now back home and today I open up my email and find an email from Apex Picton saying they are charging us for the $30!!! I couldn't believe it after this fee had been specifically waived. I also thought they had some nerve as they deliberately gave us a vehicle with damage on the front bumper, gave us the paper work with a pen before giving us the keys knowing the damage would not be picked up. It wouldn't have been had I not taken the photos and it was only this morning when my husband and I looked at the photos and magnified them that we saw the damage. BEWARE.
response / report this review -
20 February 2017
Called one day before, they told us to come in (no need to book) and that they would give us a special for a 2 day rental. Upon arrival, they changed the story and forced us to book a car for TEN DAYS at an outrageous rate. Horrible service, unfriendly staff, DEFINITELY go somewhere else.
response / report this review
