Very old motel but can't complaint because price is reasonable
Very disappointed. Arrived at 2.30 and room wasnt ready. Very noisy. No consideration by other residents who appear to stay here on a more permanent basis. Children runnong uo and down and crying and shouting at 10.45om at night.
Cars playing music at high level
Not a pleasant stay at all.
Very dirty grubby place. Most of the complex is rented out to island familys didn't even want to park in the Carpark as most of the cars there had broken windows etc. Ended up canceling our booking and loosing $50. And ended up going somewhere else as it was that disgusting
Walls are paper thin could hear all road noise, noisy neighbours till 2am on a Mon night, shower head was broken and tap drips service was less than average. Rooms are generous size. Won't be back.
Wish I could say more about this hotel but upon checking I I was told that they double booked my room and that I was now staying at the backpacker hotel down the street. Googling the other hotel I found out that rooms go for $20 per night less than the one I booked. No refund or discount was offered. The least they could have done is called and let me know ahead of time so I had an option of finding different accommodation.
Beware of staying here, my friend had a booking last night in room 15, arrived at 8pm with 3 bags of luggage for a 2month trip to england, and when she returned after getting some food all her luggage had been stolen, they are not very helpful, the usual, unprofessional, unorganised and nobody knows anything, i suspect they must know something, and even though they have 6 security cameras, no coverage conveniently been recorded, stay at your own risk, as your possessions could be stolen, never leave your luggage in the room alone.
Don't waste your money, untidy place, rude owners, badly maintained and smelt. Disgusting place.The worst place I've stayed at, wouldn't ever return or recommend.
Photo on website is many, many years old. Both times we stayed, the experience was two-star. An example, I emailed to arrange a shuttle bus from the airport when we arrived and it didn't show (or even have the email replied to). On leaving, we had to wake the driver to take us down that we arranged, checked and rechecked with reception. The suite was clean-ish (long term resident fouled the toilet and left the beds with an outline compression of a very big person) and basic - not that the model could really do anything about it at short notice - but it wouldn't happen in a 3, 4 or 5 star hotel. The admin were nice enough. Just don't seem to be customer-focused. Which is sad.
Looks really rough on the outside. Not in the best area. Glass doors and glass walls in the front of the building make it feel not so secure. The inside was relatively clean and nice. However, the shower head was broken and kept swiveling around spraying all over the bathroom. Perks were location (close to the airport), large spacious room with kitchen, relatively comfortable beds, lots of parking and top tier toilet paper.
The room itself was clean, & located close to the airport; that's all that 1 star is for.
The motel was very ill maintained with a pungent smell, very untidy.
The staff was impolite, rude & unprofessional. Not recommended at all, unless there is no other option available.
Motel itself was clean & beautifully decorated. We arrived at the designated time at the airport - 6 p.m.-it was freezing cold with sleety rain. Our booking had been done 3 months earlier so it was not a last minute booking. When we rang, we were asked it we were booked? and somewhat reluctantly we were picked up. We asked for a ride to the airport the next morning and this was very obviously, a problem! To our horror, when arriving at our room, the windows were all open and no heating had been put on - the room was absolutely icy and the bed freezing (no electric blanket) . Where is providing hospitality to the travelling public? We wonder why these owners/managers are in this business because they obviously don't have a clue on the niceties of running a business and they have no idea of how to treat paying customers. We have advised our travel agent of the above.