RS Components

Location :

Bingerweg 19, 2031 AZ Haarlem
Added by Jopie, at 12 June 2019

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• Anonymous

  19 February 2021

  do not deliver to private individuals

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• Anonymous

  22 January 2021

  Super bad service, super bad delivery, super bad customer service. You are waiting for a package for 1 week and it is not delivered. Then you call them and it turns out that the gwn is in the warehouse. You ask why they say there was no shipping confirmation given. Do you say that it was already sent to which she then replies "yes, sorry". The address is then recorded again and the package would arrive after “1 working day”. Another week later, the package was still sent to the wrong address!
  
  In short, very bad delivery time. If you need something urgent this company is HIGHLY DISCOMMENDED. Customer service does not listen to you. Say one thing then do something completely different. Was first and last time here!

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• Anonymous

  13 October 2020

  RS Components supplies a wide range of quality components from original manufacturers. Genuine parts, so no low quality copied items. You get what you pay for, good components and the delivery is always super fast, really within 24 hours! This is where RS clearly distinguishes itself from other distributors. I am a very satisfied customer. I regularly need replacement components for repairs to electronic musical instruments. Whether it concerns electromechanical, passive or active components, RS has almost everything directly in stock. It is rare that I have to switch to another supplier for certain components. I have found that I can rely on RS.

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• Anonymous

  10 December 2019

  I have ordered a small part. Had it forgotten to pay (online payment is not possible). Now I have received an invoice from a collection agency. Never received a reminder. No email, no phone call, no mail, nothing! I called about it and they would have been sent by post. I have not received anything, but now I am faced with collection costs of 3x the part
  
  UPDATE: I got a call from RS Components, received an apology and even refunded the collection costs. Very nicely resolved, thanks!

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• Anonymous

  19 June 2019

  Unfortunately, zero star is not an option, but it would be deserved.
  
  We order quite a lot from RS and there is always some issue. The information on the website is often wrong or incomplete. The delivery information is not correct.
  
  For large items it says delivery within one or two days, and then when you place an order it says that it can be longer for items heavier than 15kg. This information is hidden somewhere in small text, and only after the order is placed.
  This should be mentioned earlier and more clear. We wasted time and money because of items not delivered in time. Customer service said they will contact us back with updates on delivery, and nobody ever called back.
  They also often use generic pictures for items, and you have to be very careful with reading the datasheet in order to not get the wrong product.
  True disappointment.

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