Nice rooms. Friendly staff. Good breakfast with a major choice, including eggs, pancakes and a big range of fresh fruit. In the center of the city. Close to departmentstores, fashion stores and coffee and tea restaurants.
The staff was nice and very accommodating but the hotel left much to be desired. Warning to anyone who wants to stay here - be sure to specify that you want an interior room. Otherwise you are going to be woken up every morning at 3:30am by the drunken kids who swarm the 24-hour McDonald's across the street. Also, the food was dreadful. I usually do room service when I'm traveling for business but sitting alone at a normal restaurant was preferable to eating the food at the hotel. Also, the breakfast room cannot accommodate enough people. I was only able to eat breakfast once while I was there because there were no tables. Tip: call the night before and order a breakfast box. Finally, the housekeeping was very inconsistent. I was there for two weeks and I had to go to the front desk and ask that someone go change the sheets on my bed since they hadn't been changed since I arrived. Pretty gross. Also, don't expect your shampoo and conditioner to be refilled every day. It was like playing the lotto: some days the housekeeping would leave amenities, some days they wouldn't. All in all, I would not stay there again.
A very classic style with very nice personal. My room was nice and spacey. Same for the bathroom. It didn't bother me but the bath/shower did have a couple spots of mold and the crane had some rust. Amazing location. With a McDonalds across the street and a "nightshop" on 5 min walking distance.
I am a fan of the NH hotels. The Dutch ones are not as great as for example the German hotels. This hotel is ok. The room was not big, but good enough and it was clean. The view of the city and the Erasmusbridge from the room however was amazing!
I was checked in to room 257 as a standard room. The room is a death chamber. No ventilation at all. Cannot pass any health standard for accommodation regulations. Thanks to Dan who came to our rescue. I woke up in the night dizzy for lack of oxygen. Meanwhile, the mean & heartless receptionist(Ilse) insisted payments for upgrade cause we refuse to stay & die in the room according to her expectations.
Beside the horrible experience, great breakfast, easy access in the middle of the city. The passage carpets are so dirty, can do with replacements.
Good and friendly service at the moment reception desk. I came in for a group booking and was referred to their reservations office. They contacted me within 24 hours for an option. Great!
It was acceptable. Quality control could be improved.
* The room smelled like I was standing next to a sewer.
* The outside of the shower didn't look all that great.
* One of the plastic glasses used to wash your mouth after brushing your teeth was broken. Toilet was quite small.
** Felt like I had been given a room that no one had used for a long time.
Other than that the room looked good and the bed was comfortable. Breakfast was alright.
The review only gets 3 stars because of the very nice staff. If not for the staff, it would have gotten 1 star. The wifi is simply putbad, during the night you hear others talk, walk or . my girlfriend says that the breakfast is really good..for 19 euros a person, a day, it better be.
The 3 stars are for the staff, the clean beds, free coffee and the location which is in the middle of the city Center. Special thanks to Renee, one they should keep.
Fine for a few days, but not worth the prices they ask.
Nice location, friendly staff, reasonably fitness room, very good breakfast with great variety of foods to choose from.
Place is OK. Rooms small but clean. Nowhere to sit in the room. Great breakfast and very good staff
Rooms are ok but not very luxurious. Staff is friendly and welcomes you with a smile. But their policy needs to change to more customer friendliness. Why? I had to wait 25 minutes for a check-in due to a software malfunction. I was in big need of sleep but I stayed patient. However, there was no compensation for this annoying wait. It was an 'overall software problem' within NH-hotels so there's nothing they could do
Decent hotel. Could do with a refurbishment; still has single pane glass. Interior clearly redid last in 1967, though clean and well maintained.