Bad experiences with Drukland.
1. Misprinted business cards 2x. Even after we sent a complaint, they printed and sent the wrong design again. What a waste of paper/ time/ efforts.
2. Delayed delivery of booklets for an event - to which we are not refunded for.
3. The customer service put on a defensive mode and hung op on clients on the phone.
Competitive pricing for sure, but less than half of your orders will come in time. The rest will have a significantly delay. You won't need to call customer care: no help, other solutions or compensation is provided.
I ordered 2 very large Dibond Prints
Got the quality I hoped for!
Got a way better price than the competitors!
Customer service was very fast and helpful with advising and fixing problems. If I need to print something again I will definitely order here again.
‪This company is not reliable and has the worst costumercare service! They sent my order 3 days late compromising a whole campaign and there were two failed prints. After asking for a solution they gave me a 10% discount for the next order! There will be no next order!!
For two companies I have been ordering print work over the last couple of months. Allthough the initial order is done online - which is very easy and quick to do - you can always count on a personal service via phone or mail in case of questions or problems! Happy customer!