The Que system works very well. Service is acceptable and the building is decent. Parking is very tight and difficult to get / out off.
The multichoice head office is out standing. Service is faster then expected and cutomer sirvice was excellent. Recomended any day and any working hour.
If you want to buy any multichoice products e.g go-tv ir dstv this is where you should go . They have the best custome service
The worst possible service from the. Having a monopoly means customers are neglected. Please improve your level of customer service. It is absolutely atrocious.
The service is excellent and they will help you with any problem regarding your DSTV
How can they change us over to channel 102 and you lose more than half of your programs on catch up yet we pay the same premium as RSA customers.Maybe I should spend my money elsewhere.Thanks for making an enjoyable experience an utterly useless one!!!!!!
Well organised ticketing system. Just wish they could answer their phone when we call.
Great customer service, there is no queue so one doesn't have to stand in a line nor wait for a very long time and their employees are very polite.
They have really improved their service as compared to the last time I was there..
Service takes too long. Programmes are old and always repeating.
Long inconvenient queues. Nobody seems to know what a telephone ring is.
Please return the mobiPay option back. I want to be able to walk into a service station and pay for my account, not miss work because of dam Queues .
Love the new renovation and the play area for the kiddies just add some toys
too slow. queuing most of the time. service not too bad any way.
Cable TV payment - fast and convenient.
Service sucks. The billing system very efficient in increasing the fees.
Why is it that you accounts department takes weeks to issue invoices . we pay tax so its needed by inland revenue authority please send ou our invoices.
Infact why cant you just send the invoices every month to our postal adresses. please fix that.
I am struggling to express my disgrace with Multichoice Namibia's service. It's pathetic to say the least! Your operating hours advertised state 8am to 8pm Monday to Saturday's.. Tried phoning more than 20 times this afternoon as my decoder was not paired by your technical staff that assisted me earlier.. To no avail! Services not available One's hands are tied, no other option! You feel helpless, where do you complain?? And is it even worth it.. Feel disgusted!
Useless you are not showing the Spanish league, I will cancel my 800 Rand subscription fee, who said all of we prefer English Premier league. You have to balance you channel distribution. Last laliga was on 225 now it's no where to be seen and no explanation was uploaded. Please improve.
Bring the Barclays Premier back to Namibians on the compact bouquet. If you continue with this nonsense you will end up with no customers. We will not pay for that nonsense. Give us a choice of what to watch. We are the customers and you need us