Very nice hotel.. Reasonable price.. High quality of the forniture. Good staff, good location. The perfect place where came back after a working day. Breakfast to improve a little bit, the quality is fine.. The variety no.
Nice and clean place friendly personnel
Nice hotel, is close to the malls and the Downtown. The rooms are fine
Buen servicio
Pleasant. Clean. Professional and brand new.
Front desk Customer Service is less than acceptable. 4 members behind the front desk including supervisor/manager and not one representative willing to assist. I go to the supervisor/manager and the tells me to speak to the other staff member while she’s on her cell phone texting. Very unprofessional.
Next day the printer is out of paper and the 2 gentleman just gave me the paper and said here’s some paper. Turns out the printer has configurations issues and they said we can’t fix it and both employees went back to the internet goofing around.
They were not aware I spoke Spanish and saying unsavory comments in Spanish.
Not the holiday inn I’m use to.
Rooms were ok. Breakfast included was always cold
It's clean and the service is good for international guess
My colleagues and I often stay here. The owners have been consistently raising the room price and providing less service the past two years. Breakfast is good but the juices are not fresh, but they used to be. No one likes Tang for breakfast. Internet and A/C sometimes does not work. The later is turned off purposely to save money. This is a common practice in Mexico. The location of this hotel is good but the street is very busy.
Good location, nice bedrooms and confortable place to rest
It's a great hotel, I stayed the night for business and it was an excellent service, the rooms are quite big and comfortable.
Went there for a business trip.
Very confortable hotel, clean, confy beds, big rooms, great modern bathrooms. They have a compleate hot breakfast with fruit and healthy choices available. The location is good, near to restaurants, malls, and highways.
Tip: be sure to join their members reward! You earn point every night you spend in Holiday Inn, and also they have the nicest gesture of welcoming you with a snack or beverage.
Nice hotel, rooms are good, service is really good, everyone is kind and there are good locations inside the hotel to get to work. Really close to galerías o there are good options to eat, buy or just have fun
Expensive but good, very comfortable
The rooms are big enough, beds are super confortable and the room has all the services, also if you forget a personal object like toothbrushes or something they give it to you for free so you dont have to worry about finding a drugstore or a supermarket, so its a nice option to spend the night.