Muy bien
Service was amazing. Location was spot on for things to see
It is a beautiful hotel, the service is super nice and the people that worke there are professional and kind
La unicacion es muy buena, cerca de Angelopolis y como a 20 mins del centro, el servicio es bueno pero la comida es 3 estrellas en Buffett
It lacks of well insulated walls and windows, we can heard the cars and buses in the street. It is difficult to get good resting. Other than that restaurant is good.
It's a great hotel. All personal its very polite. You can rest peacefully! :) Also the views are incredible from rooms with nones numbers.
Great attention from staff team. It is dated hotel, but if you keep this point out, it is a great place. The breakfast is very good with several options. Very good restaurant and a great localization, close to a mall, shopping center, Walmart, restaurants
We just arrived, charming welcome and everybody happy to help. We used the pool and then the restaurant: delicious chiles en nogada with wine!
The toom is outdate and some issues with A/C and draining on the bathtub. Dust everywhere from a elevador remodeling. the good part was the breaksfast service good and food delicious.
Everything about this place is good overall, the only thing i didn't like is that rooms are a bit old and don't have enough light.
Very good service, nice pool & gym. I would preferred a better room. But it's nice
Misunderstanding with new staff, but things are back in order. Very surprised by attentiveness of upper management and their interest in both the well being of guests and employees alike.
Excelent service, the room was very clean and the bed was comfortable. The food it's very good.
BED BUGS room 617
Facts
- Friday Dec 2nd during my checkout I told the front desk I had been bitten by some kind of bug (did not know what it was at that point)
- Monday morning (Dec 5th) I went to Urgent Care and the dermatologist confirmed the blisters had been caused by bed bug; yes blisters (google it if you haven't seen them before they're scary and disgusting)
- Monday morning I since I hadn't heard back from the hotel I sent a complaint through Marriot's website
Unfortunately It seems they don't take customer's health and safety seriously, haven't heard back from neither of them, so this is a warning review, since I would have liked to know about it
PS - I have the hotel invoice and the doctor's report for verification purposes