Everything is greatexcept the room service attendants.. they can learn how to be friendly . And the beds too firmneed an add on pillow top for longer enjoyable naps. Those 2 things is the cause of why i didn't put 5 stars.
A really good place to stay,the price on booking is cheaper
Nice budget hotel, good breakfast. Overall my room service experience wasn’t good all, not attention to details or consistency Any of my orders. The WiFi service isn’t good either, so business travelers be aware.
Muy buena atención
This hotel is located in a great place! Is the tourist heart of the Boca del Río Town and its prices are accesible Great experience
Great morning buffet and with an excellent price
Really good service. The food was tasty. Prices reasonable.
I really love visiting the Castelo hotel, I had an event with my friends at the restaurant and the food was really delicious. I recommend this hotel 100%
It's a great hotel, well located because there's malls and places to go very near the hotel, the service is the best, and it is not an expensive hotel, you may love this if you want to spend a good night and a lovely stay.
Great location, and service
Excellent location, and great service
Poor hotel. Supposedly new but seems very dated. Overnight staff very unfriendly and uncompetent. Was a bad decision choosing to stay at Castelo.
The hotel has excellent amenities and the restaurant has an amazing variety menu. They prepare an excellent coffee.