About
Location :
Added by Jopie, at 07 January 2017
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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24 Reviews
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12 June 2018
A bit far but shuttle from pier and you enjoy a getaway life.
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04 May 2018
Loves it brilliant indoor pool outdoor pool staff happy and helpful really helpful. Could do withna refurb ie paint etc.other than that no problwm.
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16 April 2018
Very warm welcome, huge room, friendly people. Service is excellent, room has been excellent, too. Free shuttle buses every 30 minutes to all Macau areas. Modern building that could profit from fresh paint outside. Indoor pool for rainy days too small for the number of guests outside pool world is large and okay. Will be back here some day
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29 March 2018
I would have given no stars if possible. Originally, I thought the hotel, while dated and in need of some good cleaning and repairs, was a decent place for the price. But, two weeks after I was there and had paid in full at check out, they charged my credit card an additional $150.77 and will not reply to my request for information and/or correction about this. I would like to say it was an error on their part, but after getting no response, I am more prone to say it was a fraudulent charge by the hotel, or one of their employees. My credit card company is not be very helpful, and have put the burden of proof on me, so they will be the next on my list of bad reviews.
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23 March 2018
I wouldn't stay there again. Too far out, the shuttle service is poor. The food and drinks are a rip off so you have to go elsewhere.
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13 December 2017
Awesome resort! Rooms are big compared any other place in Hong Kong n Macao! View from the room is good if u get the sea facing ones. A huge balcony for yourselves. Food is not great if you love spicy food. But service is great so u can let them know your preferences and they would definitely heed. Hardly any distance from the casinos.. plus u get the daily shuttle to and fro to visit places, so that's just superbly convenient!
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21 November 2017
Although far from the city centre, you can enjoy the quiet side of Macau. Well managed, clean, friendly staff with good facilities. Would recommend this place if you want to see the non-casino side of this island.
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06 November 2017
This place is highly recommended for family travelers. My children love the place, it is spacious, cozy, relaxing and nice view from the balcony of our room. The lobby is also huge and comfortable. It has free WIFI and unlimited bottle water.
The staff were also very accommodating and helpful. I love the free shuttle going around Macau. The food in Cafe Panorama was also great. We decided to come back here anytime soon since, the show of The house of dancing water was canceled due to technical difficulties.response / report this review -
26 October 2017
Older hotel connected to golf country club. Architecturally Asian and western fusion with the individual room’s terraces shielded by angular stucco walls and together they give the hotel the appearance of a great Spanish fort in this case Portuguese colonial fort.
For those that say that this is not a five star hotel then they haven’t travelled much in their life the heart of a five store hotel is it’s restaurant. The night menu is limited but very good and fresh.response / report this review -
29 September 2017
A big resort tucked away from the 'Las Vegas' style casinos of Macau. A bit out of the way if you want to spend time exploring old colonial Macau, but perfect if you need a retreat for a day or two. Lovely ocean frontage, a great pool area & very child- and family-friendly. The buffet breakfast & dinner are good quality, with a wide variety of foods (both hot & cold) available.
Our family room had a large terrace attached & was pleasantly spacious .. although it did feel a bit tired.response / report this review -
26 September 2017
Fantastic hotel, ideal for complete relaxation. Key features I personally enjoyed include
- Ocean views with a sizeable veranda
- Complementary shuttle transfers to and from the ferry terminal
- Great concierge and reception staff that were incredibly attentive
- Wide range of options for breakfast buffet
- pleasant grounds including gardens, pool, lounge areas etc.
- spacious rooms
My only criticism (which is incredibly minor) is the bizarre system in place for pool towels - you have to go from ground to level 2, sign a towel out for the pool then head down to ground floor again. Incredibly minor but a little irritating and pointless.response / report this review -
13 September 2017
Great for a restful weekend stay. Really enjoy the pool. Good breakfast. We enjoyed the stay and the staff are refreshingly nice. The facilities is a little bit run down so we had a minor electricity issue. Other then that, it's really a good weekend option.
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24 August 2017
Quaint, but really not up to modern standard. 3 star at best.
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14 August 2017
Nice remote hotel in macau.
Beach is terrible but pool is great.
Fernandos is 10min walk.response / report this review -
29 July 2017
Nice hotel but a bit run down. The staff are really good. Good pool area and gardens. Drinks and food a bit pricey, 5 star prices but not 5 star food or drinks.
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20 July 2017
A good place to relax and enjoy the time with your family
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03 June 2017
Great service and peaceful location away from the casinos
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24 April 2017
Beautiful rooms, beautiful view! Good service, grand lobby, and a very peaceful stay. Hardly any taxis but there are bus stations conveniently beside the hotel!
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24 April 2017
Great staff. Lovely rooms. Wonderful location.
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23 March 2017
Beautiful beach resort with superb amenities, friendly, English-speaking staff and a great breakfast buffet.
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04 March 2017
Still has its charms, and the rooms have been upgraded. Still an excellent choice.
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25 February 2017
Excellent place. Very relaxing. Nice sea view and good Portuguese restaurants near by.
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15 February 2017
Great view, isolate location and comfort environment. Affordable price with large room. A real resort in macau.
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14 January 2017
Very hit-and-miss experience at this hotel. It used to be a Westin. The rooms are quite large and mattresses are quite comfortable. Lobby was nice as well as the surrounding grounds. The restaurant has good food quality and service.
As for the bad, we reserved 3 rooms. One room had an issue with a broken heater and we're probably given a new room. However, the new room had no Wi-Fi working and took about half a day to get it fixed by the front desk. The second room had an issue of a cockroach. The other awful experience we had was getting on the shuttle from the ferry station. The shuttle comes every 30 minutes and is a small white shuttle. We called the front desk to let them know that we are waiting at the ferry and they said the shuttle would be there at 3:30pm and would pick us up at the bus stop. 337pm comes by and still no shuttle so we give the front desk call which they say the shuttle already passed us and blamed us that we were waiting in a different area of the parking lot.
Will not be coming back to another Grand Coloane.response / report this review
