About
Location :
Added by Jopie, at 30 August 2017
Opening Hours
- Monday 8:30 AM – 3:00 PM
- Tuesday 8:30 AM – 3:00 PM
- Wednesday 8:30 AM – 3:00 PM
- Thursday 8:30 AM – 3:00 PM
- Friday 8:30 AM – 3:00 PM
- Saturday Closed
- Sunday Closed
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14 Reviews
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20 February 2021
Terrible service, no way to get an appointment, multiple emails, multiple phone calls (automated says to book online). As the only VAC operator they do not care about service. They have the monopoly, why should they care really?
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06 October 2020
The worst service ever! Their phone line never works. There is no plan B to operate the service remotely in such pandemic COVID-19 period. They just say easily they will not operate as long as Government restrict "Home Stay". Poor management and lack of accountability!
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24 March 2020
Careless service, customer have to take care of every step.it would surely hard for new visa applicants. Neither the service is good nor their communication.
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11 October 2019
Information on their website is inaccurate. Their service is lousy. Their phone line is 100% automated with some pre-recorded answering machine. There is no way you can get accurate information unless you waste time going to them multiple times.
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20 August 2019
Organised for smooth running. They do try to be professional. And even lent us a sympathetic ear when our docs were incomplete and we had to reschedule.
Running ICT based but does have human touch. Worth the money!response / report this review -
18 March 2019
Worst service, rude staffs, unreliable booking service for appointments ,and attitude employees' unrealistic and incorrect information lead applicant's visa rejections.
Should have has professional trained staffs who can share correct information so that people can expect better service in return.response / report this review -
04 March 2019
Taking too long for a few processes. Be prepared to be delayed
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07 February 2019
Service is punctual and precise. Staffs looks professional even security men wear smile on face.
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15 November 2018
Essential office for UK, Canada and Australia. Don't forget to book online
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11 October 2018
Please read the UKVI webpage thoroughly before you go. Staff at VSF are professional and meticulous.
Only draw back is that there is no direct phone to contact for UK Visa side. Phone number provided in webpage is for Australia side and it is quite lousy to use that number. Press this, press that and drop the line.response / report this review -
15 March 2018
Place have high security system.
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10 March 2018
Good office
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11 January 2018
Very systematic. Good service. Also charge a lot to those who did not follow rules or not prepare well. So its not very supportive if you are new to application. The staffs are very friendly and polite.
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06 September 2017
Visa application center for UK.
Application submission - with a prior appointment:
Monday to Friday
08:30-15:30
Decision and document collection:
Monday to Friday
08:30-16:30response / report this review
