Nice locale and surrounds, but staff did the minimum to assist, this included writing down your request and then "filing it". Room air-conditioning did not work, was not able to leave window/doors open, because was on ground floor. Asked for help/reported problem, but was ignored for the whole 7 days. WiFi ONLY worked in the lobby, and then not all the time. Was abused by porter staff in Darija, which I understood and was quite shocked at the lack of Customer Service basics. Got food poisoning eating eating in the hotel restaurant the first night. Probably won't stay there again. Certainly won't be recommending it to anybody. Am in the process of trying to get money back, since what was promised for the trip fell dismally short of any even reasonable minimum expectation. Overall, the lack of help for reasonable requests was the biggest concern, to the point where I didn't feel safe staying there.
lovely hotel. excellent service. friendly staff. really pleased we picked this one for our holiday.
A nice beautiful hotel next to the see. With lots of amazing sculptures makes it an attraction. Staffs are very kind and always here to help..
Family oriented hotel with activity for the kids. Customer service is not that great but not awful. Location is not bad and it feels secure.
I like it. Sun not too hot, sea too rough to swim. Service good, staff friendly, food good and real English tea. Clean, accessible, flowers and cacti. All inclusive does for me. European crowd, everything here you need: shop, bank, spa. All inclusive very reasonable.
Nice hotel! Nice crew! Spent a good moment with my family there!
Ps: the breakfast is the same every morning! You should change sometimes
Staff very friendly and attentive, rooms needs a bit of improvements, air con as well, wi-fi definitely need upgraded. Loved the diversity of restaurants and menu`s. Adult pool to small( the one that goes to 2m).
Beachfront resort. Awesome service with excellent amenities. The rooms need a bit of attention but there is no reason to stay in the room when you aren't sleeping. The biggest drawback is the lack of smoking restrictions. As an asthma sufferer, this was critical. The management was very amenable to changing my room.
Great hotel
The hotel staff is very rude and they look grumpy all the time except the young. the hotel has two doorman (day and night) the most rude and cheeky and discourteous staff we've seen. old luxury hotel. they still use keys to unlock the room.
Worst holiday experience ever. If you want to enjoy your holiday know to avoid this place. 11 of us stayed here for our nights in Agadir. They gave us a 'safe' with our 'own pin' which they later used their master-code to take our money out while we were not in the rooms. Absolute scum bag of a hotel. The money was stolen from each and every room we were in. Avoid!
We just got back last night from lti hotel agadir beach club. I was there for a week with my family I had an excellent time my kids love the place. the place was magnificent the service was A+ and I will go back to visit.