Bad services.. doesn't have a cruel how to make customer happy.. I came early and i understand but have been waiting for almost 2 hours..when time to checking in at 3pm they said room is still not ready yet what a service???👎👎👎
Really clean and good size rooms. Closed to the town center with massive public car park free at WE. Free shuttle bus to the town center from the car park. Breakfast really good even for a continental one. Scramble eggs, sausages and bacon plus usual smoked salmon and cheese. Will definitely recommend this Best Western.
Staff are nice but the room is very small. No ramp for entrance, had to carry the luggage and the baby-stroller up from the street to the reception. 5 mins to center by bus. Bus stop few meters from hotel. Nothing like Best Western in other cities.
Would have been 5 star but theres roadworks on outside on main street. They upgraded to quieter room without prompt. Nice!
Good for speed dating, but it lacks a bit of edge.
Johnny's cute.
Really good hotel with very kind and helpful staff. I really enjoyed my stay.
Nice stay in this hotel Room is big enough We were upgraded because they was a problem in the siphon in the first room Comfortable bed Big restroom and clean Excellent service and friendly staffthe hotel is in 10 minutes walking from the downtown area It is highly recommended
Spotlessly clean. Very convenient for city centre. Lovely helpful reception staff
I don't know why this hotel calls itself Grand Hotel. First they downgraded my room upfront to a single room. The room I got was tiny. So was the bed. Had back pain after the first night. In front of the window was just another wall 2 meters away. So no daylight. And worst of all: the whole night I heard the generator for the airconditioning that was just build in 3 meters distance to my window. Worst hotel i have ever stayed in in Luxemburg. Price 160 per night.
Nice place and good services. Needs some better solutions for car parking.
Well positioned and relatively quiet. Modern, clean interior. Friendly staff
Helpful staff, easy walking distance to downtown
Friendly staff, very nice rooms, great location. Definitely recommended.
Hotel looks nice and people are friendly.
However if you are unlucky and get one of the rooms facing the street you'll probably have some difficulties sleeping due to the noise (and I usually can sleep anywhere -- including planes!).
Also take into consideration that they have no car-park and the roads around are paid per hour (from 8h-18h) with a maximum stay of a couple hours.
Convienient location and good customer service. Stayed there in Sept 2016 for couple of days. Place is clean and close to many shops, restaurants, tourist attractions and only few minutes bus ride to airport.
Quit, nice, full service
Great, low price functional hotel. Rooms are spacious and well fitted, the bar and breakfast could be a bit more substantial.
Had a great stay here. We checked in late. Alim the night manager was very helpful. He went out of his way to make us feel very welcomed. We've stayed in top hotels all over the world and the way Alim treated us, we felt like royalty. Showers are great - good water pressure. Breakfast is decent and they have a sauna as well.
The stuff is nice and freandly and speaks various languages (DE,FR,EN, and maybe more).
The room was nice and clean except the hairdryer could be cleaner.
The reception speaks german, english and french for sure and is really helpful. You can also order food of two nearby restaurants (an italian and a japanese sushi restaurant) directly by calling the reception.