Name: Villa Hotel
Address: 22, Lower Road Orr'Shill, Trincomalee, Sri Lanka, LK
Telephone: +94 262 222 284

Villa Hotel is a lodging, located at 22, Lower Road Orr'Shill, Trincomalee, Sri Lanka. They can be contacted via phone at +94 262 222 284, visit their website www.villahotel.lk for more detailed information.

Location :

22, Lower Road Orr'Shill, Trincomalee

Contacts :

Added by Jopie, at 07 May 2016

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Arkadiusz Szlagowski

05 May 2018

Do not visit this place. Waiting for drink above 40 min.
MOHAMED RIYAS NOORULEBBE

02 May 2018

Great looking villa hotel
Darrel Vaz

17 April 2018

None of the staff were informed regarding the reservation which was done by me, thank gosh I pre-called them prior to my arrival and had to send them the reservation I did via email, and the email mentioned in their websites doesn't work either so had to get a personal email and forward it.

Upon arrival they mentioned that the room which I reserved, was already booked by another guest so for this reason they cannot offer me the same room. I mean is this even possible?

And they mentioned that they will be giving me a room with the same category in which I booked, however the room was much much smaller with less amenities than the room which I booked initially. And the reception staff was trying to convince me that it belongs to the same catergory. Afterwards I got in touch with the Agoda Customer Service team and they mentioned that the hotel had informed them that they in fact had downgraded me to a much lower class room however to me as mentioned they said something else.

Also I think it was one of the GM's guest who was residing in the room which I booked first, beacause they arrived after me and the staff was constantly going behind them ignoring all other residents at thr hotel.

The in room telephone line was not functioning, the TV was not working, I booked a triple room and only toiletries were offered only for one.

When we went to eat dinner, we had to wait approx 20mins for our order to be taken and another 25mins for them to bring us the food. Eventually my niece who was 6 years had fallen asleep on the table since she was too tired waiting for the food to arrive.

This experience ruined our overall trip as from the time we arrived at the hotel it was all dissatisfactory and truly godawful.

The management has to take some serious precautions in developing both their service and over customer satisfaction cause I am sure as hell will not recommended nor re-book my stay at Villa hereafter.

Regards,
Darrel.
Janaka Krishantha

19 January 2018

Nice place to stay in trincomalee.good service also
Niranjan Pathmanathan

02 January 2018

Nice view of Oors Hill surroundings.
Melvin Pereira

18 December 2017

Best for food
PA Manodya Jayakody

16 December 2017

An ideal place for a Holiday😃😃🇱🇰
Prabhath Moonesinghe

15 December 2017

Excellent quality food for a great price
Rooms are also fine
Highly recomended
Gowri Sangar

26 September 2017

Very good place for beer pub
Niroshan Sritharan

19 September 2017

Villa hotel is one of the best hotel in trincomalee
Asanga Muneendradasa

07 August 2017

Good comfortable and safe place. Convenient place
PARAMALINGAM UTHAYASANGAR

09 July 2017

good food and service
Sridhar S

20 May 2017

This is situated in orr s hill trincomalee.good view
Dr Suman I சுமன் I සුමන්

16 March 2017

Even though a small hotel,
Hospitality was very good.
Nice sea view.
Sivanesaraja Karthikeyan

16 March 2017

Best place for parties.
Nuwan Nera

23 February 2017

Takes forever to supply orders
Sydney Ledrick

15 November 2016

It's good place closed to the beach good looking
Gajen Harish

14 May 2016

Nice view good food