Name: LOLC General Insurance Ltd
Address: 481 T. B. Jayah Mawatha, Colombo 01000, Sri Lanka, LK
Telephone: +94 115 500 880

LOLC General Insurance Ltd is a point of interest, located at 481 T. B. Jayah Mawatha, Colombo 01000, Sri Lanka. They can be contacted via phone at +94 115 500 880, visit their website www.lolcgeneral.com for more detailed information.

Location :

481 T. B. Jayah Mawatha, Colombo 01000

Contacts :

Added by Jopie, at 28 April 2022

Monday 8:30 AM – 5:30 PM
Tuesday 8:30 AM – 5:30 PM
Wednesday 8:30 AM – 5:30 PM
Thursday 8:30 AM – 5:30 PM
Friday 8:30 AM – 5:30 PM
Saturday Closed
Sunday Closed

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Nirosh Madushanka

11 November 2022

I have been a customer of LOLC Motor Insurance since 2016 and have taken full insurance for my vehicle bearing KH-7999. I have been a loyal customer receiving satisfactory service from your company continuously for more than 6 years. Here I have attached the insurance card. However, in October 2022, the relevant officials of your company refused to pay compensation for a minor accident. I have taken full insurance facilities from your company for six years continuously and have claimed compensation for only four accidents so far. If my memory is correct, I have not taken any insurance claim for the last two or three years. In such a background, I was refused compensation for an amount of Rs 32,700. I also attached the estimate submitted to your company from the garage.
According to your staff, the reason for non-compensation is that the accident was classified as "caused by negligence". The accident happened when I parked the vehicle in front of the Kalutara Bodhiya and was getting out to make an offering. A careless cyclist came from behind and hit the driver's side door. At the time of the accident, two police officers were on duty at the scene. They saw my vehicle was stopped as far from the road as possible, and when I was getting out of the vehicle, the cyclist did not appear in my side mirror. A police report has also been obtained regarding the accident and I am attaching it herewith. Before giving the police report, the Kalutara South Police OIC Traffic investigated the incident and obtained information from the relevant police officers who were on duty near Bodhiya at the time. And they said that if I have committed a traffic offence related to the accident, I will be produced to court. After investigation I was given the police report and it was confirmed that the cyclist who hit my vehicle was at fault. I have attached the police report herewith.
Please let me know on what basis did you interpret this accident as being due to my negligence?
Although the damage to the vehicle caused by this accident can be repaired with my money, I request you to protect your company's reputation by not doing this kind of injustice to other customers. Over the past six years, I have personally introduced several of my friends to get insurance from your company. The agent who served me in your company knows it very well.
Now I have serious doubts about promoting your services to my circle and be your customer. I may have to inform everyone in my contacts about this through my social media accounts.
I hope that your attention will be paid to this injustice.
Nirosh Madushanka
Very dissatisfied customer
Vehicle Number: KH-7999
Insurance Policy Number: HODMPC382996
Thushara Rathnayaka

27 October 2022

Not recommended anyone.my vehicle got caught flood inbetween mathugama and rathnapura.after informed insurance they take about 2 hour to come.there is no flood in main road.my insurance alredy covered flood. After handover vehicle to Mitsubishi company Rathnapura, they take two days to give approval to start repair.it is very difficult to get approval to do work. However after repair my vehicle they refused to pay.i m not recommended this company .if you're have no any option .
Anushka Ishan

28 September 2022

Very Poor and cheap General Insurance Company.

This company is a classic example of why people do have a negative mindset on the insurance industry in Sri Lanka.

Company does not worth even a one star when it comes to the purpose of obtaining an insurance.
100%guaranteed that your loss(Vehicle/Fire)will not be covered through LOLC.(They will turn down claims without even proper assessment)
Very Cheap Insurance Company with very cheap premiums 👎
Gershom Seneviratne

17 June 2022

Useless. I parked my car in a hotel car park. The car was in sunlight and by the next day the windscreen had cracked. I called them promptly and the assessor assured me that the claim would be given. In a couple of days I sent them a quotation and they responded back to me saying that my claim cannot be processed as there was no impact and that a special windscreen cover needs to be obtained to cover this. I was not told this when I got the insurance and would have surely added that to my purchase. Very bad communication. Will never recommend to anyone.

On a further note. When I went to get the windscreen replaced, the mechanic at the garage mentioned that this indeed is caused due to an impact and not due to heating as they mentioned earlier.

Shame on you guys for trying to cheat your customers.

If i had the time to sue you, I would.
Hiran Indrasena

05 May 2022

Giving 3 out of 5 because the overall experience about LOLC is not good. But if you can vist their assurance head office, you can sortout your problems with friendly staff of LOLC Assurance office.