For a any inquary over the phone definitely you should dial more than 10 times. This hospital is shame for hospital services in Sri Lanka. They don't care about customers relationships manners.
Best place for low price surgeries with well qualified specialists who work in karapitiya teaching hospital.
This hospital is shame for hospital services in Sri Lanka. I don't know why they put co-operative hospital. In Sri Lanka, people go for co-operative shops to get something more cheaper price. The concept of co-operative is this in Sri Lanka.
But this hospital is charging clients very expensive and unfair bills. As Sri Lankan, we know the prices. My Singapore client also went to this hospital and I didn't check the reviews before go to this hospital. After 1 and 1/2 in the hospital, they gave my client a bill of more than Rs.170,000/- where I cannot believe how they make the calculations.
My client went to this hospital to get medicine for their daughter for little fever and cough. And it was travel sick and they did rafting and it was regular cold. But once we went there, the doctor suddenly admitted my client and there was a doctor so called specialist came and made a brain wash of my client. What was his explanation was that this situation can make pneumonia. We everybody know that, if the cold and fever neglect, it can cause pneumonia. But once we got medicines this is ok. But this doctor made afraid of my client and convinced her stay admitted.
Then I checked what they are giving and it was just antibiotics and seline. And my client was very healthy and no need of seline. But as they want to keep her admitted in the hospital, they continued seline and after 1 and 1/2 day they issued above 170,000/- bill for this antibiotics and seline.
This was very unfair. I was not able to get a photo of my client bill as we were busy that time.
But I found the hospital has put another big bill for other client 192,000/- for dog bite just after my client's admitting. My client admitted to the hospital on 08th April. And the other client bill was on 11th April.
As Galle is touristic area and many foreigners walking here and there, the hospital got extra opportunity to cheat patients coming there.
Please try to avoid this hospital as they charge too much and it seems that doctors stealing money from patients coming there.
I went to the dentist
PROF. GANANANDA NANAYAKARRA
and he pretends to be very nice to gain your trust and then he charged me 7 teeths 270€ but I felt how he repaired only 4 teeth!
So be careful with him!!!!
He stole from me 105€ but then gave me back 80€, but still terrible experience and I lost 3 days of my holidays with this hassel!!!
This place I would not call a hospital.. I brought my wife in for a high fever and strong chills. The “doctor” in what they call emergency room had no clue what to do, other than check my wife’s fever and blood pressure. Then the so called doctor had to call another doctor outside the hospital to advise her what to do. After that I was asked to pay 20,000 rupees because they said she had to be admitted. So I payed. We were taken to a filthy room which I had to convince my wife to stay in since we had to wait for a real doctor to arrive; we turned off the light to get a little shut eye because it was 12am and the doctor would only come at 7:30am. We woke up at about 4:30 am only to find our bodies full of musquito bites, a huge ugly spider webbing directly above our heads and to my surprise a cockroach that is about 5 inches tall on the bed chilling. My wife walked out of her hospital room and refused to stay one more second and we ended up in the street where there was no taxis or tuktuks anywhere. And finally when the doctor came he said everything is now fine and we can leave. In the end all they wanted was to charge me money cuz I’m a foreigner. The hospital is a huge scam and I would advise anyone who is thinking of coming here for treatment to go to any nearby pharmacy and get treated. It would cost a hell of a lot less and you would actually get treated. I hope no one goes threw what we went through.
I called more than 10 times. Finally answered by a lady and there weren't any greetings or etiquettes. Just ''hello''. And I had to ask "is this co operative hospital?." Is this the way?
The hospital has developed greately in the past years. The new building is great. Rooms are beyond expectation. ETU is afforbable and great. Quality of service is ok. The customer service needs to be improved though.
This is worst experience ever I had so far. Because of emergency I had to admit my wife here for her delivering the baby. When I go to the reception, they even don't know how many rooms are vacant. They don't care about customers relationships manners. And when I came to the room it was disaster. even don't have enough linen and then when we ask about it, they told we have to wait for the linen supplier.
Rude reception They are not concentrated about their job role.. DISGUSTING
Very little parking space we have to walk long distance due to parking issue. Consultant doctor was 1.5 hours late.
Swindle !
My son was dehydrated and we took him to, this hospital. Cost 100 000 SLR ! Is, it because we are foreigners?
Service is good not excellent and little space for parking
I went to their yesterday with my little baby for treatment, baby was suffering asthma and wanted to nebulize after a treatment go to cashier at their new stories building, I gave 5000 note and the lady check the note and ask me to go and change the note due to lack of change money it was around 8PM i got angry and reply to lady bit angrily, i went to Doctor with reports of my baby and ask me to admit my baby for treatment, again i went to admission counters and ask I want to admit my baby then they reply all rooms were full and no way to admit my baby. the Hospital management should take care of this their front staff must supervise
I went to their tomorrow with my little baby for treatment, baby was suffering asthma and wanted to nebulize after a treatment go to cashier at their new stories building I have 5000 note and the lady check the note and ask me to go and change the note due to lack of change money it was around 8PM i got angry and reply to lady bit angrily, i went to Doctor with reports of my baby and ask me to admit my baby for treatment, again i went to admission counters and ask I want to admit my baby then they reply all rooms were full and no way to admit my baby. the Hospital management should take care of this their front staff must supervise
Cannot contact front desk at anytime.
This is disgusting, hope management doesn't know what customer care is!!
Worst hospital in Galle. Last day I went to meet consultant for my daughter and booked a number day before yesterday over the phone. After 2 1/2 hours waiting thier when called our number (28).there was another patient with same number.Nurse scolded us to solve this issue with bill issuing counter and when my wife went thier with other patient that nurse came to lawer flow and brought that other patient and took her as no 28. They neglected us infront of other patient. we met doctor at last number. When I went to complain GM he also neglected our complan. I do not recommend any any one this worst hospital due to Poor service, unqualified mgt, no hospitability of staff.
Good health care services at reasonable rates. Their new extension of five storied building is very spacious and offers many services for the patients.
Staffs should learn about hospitality and friendliness. Charges are little cheaper than Southern Hospital, so, it doesn't mean that patience should be treated not properly. Management should take necessary proceeding to train the staff.