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About

Ubuy is a department store, located at Office 1-A، Block 3، Building 1140-1141، Street 30، Al Rai، Kuwait. They can be contacted via phone at +965 2220 4471, visit their website www.ubuy.com.kw for more detailed information.

Location :
Office 1-A، Block 3، Building 1140-1141، Street 30، Al Rai، Kuwait
Added by Jopie, at 25 May 2016

Opening Hours

  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday Closed
  • Saturday 9:00 AM – 6:00 PM
  • Sunday 9:00 AM – 6:00 PM

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10 Reviews

  • Imran Balbale
    18 April 2018

    Stay away from this store. Absolutely horrible service. Customer service has no clue. Chat agents don't know much about their products. I called them and first lady who answered on English support team simply hung up on me because she could not speak any English! Second time around another lady answered and she barely spoke English and insisted that I get on online chat. Not sure why they have English support at all! Products on this site are over priced. In my case even if I imported that stuff on my own, it would cost me 100KD lesser than what it was on this store. UBuy is just another poorly run business in Kuwait with no regards to customer service. They actually deserve no stars but I can't submit the post without a star!

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  • Pradeep Sanjeewa
    20 March 2018

    Great customer service.

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  • Mishal Al Refai
    04 February 2018

    Poor customer service. Delivery time has absolutely no meaning at all. It could say 1 month and still arrive 4 months later. They will not call/email to update you about a package. If youfeel like your package won’t get here, it probably won’t hard to reach.. ‘fulfilled’ is just a scam.. oh and it’s probably the slowest web page in Kuwait.

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  • Fatemah Z
    11 November 2017

    Great service, fast shipping, accurate descriptions. I've ordered more than 4 times, one of which I had to cancel. The cancellation process was done easily, and a refund was returned to my credit card. Customer support is professional. I also spoke their manager, Ahmad (can't remember the last name), and he was very helpful.

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  • Hussain Dashti
    15 October 2017

    Delivery promised within 24 hours, 5 days later and still nothing. Customer service is ridiculous, you call and leave a message (and surely you will never hear from them)

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  • SiD Crown
    06 January 2017

    i need to buy sculpey tools im here in kuwait

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  • Dtrno
    06 October 2016

    2 month passed and still did not get my product or my refund although i paid 40 kwd for express shipping
    I wont even give it half star.

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  • Ankit Saxena
    04 July 2016

    I am well satisfied. Customer Support team is very supportive. I prefer Ubuy for every one in middle east.

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  • Blessy Tijo
    04 July 2016

    Cheating Beware
    I have ordered a camera with lens 600 KD, They deliver only camera body..lens price 200KD. item returned , i have lost other nice offers because of this .. |Beware

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  • Imran Balbale
    01 June 2016

    Stay away from this store. Absolutely horrible service. Customer service has no clue. Chat agents don't know much about the products. I called them and first lady who answered on English support team simply hung up on me because she could not speak any English! Second time around another lady answered and she barely spoke English and insisted that I get on online chat. Not sure why they have English support at all! Products on this site are over priced. In my case even if I imported that stuff on my own, it would cost me 100KD lesser than what it was on this store. UBuy is just another poorly run business in Kuwait with no regards to customer service. They actually deserve no stars but I can't submit the post without a star!

    response / report this review

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