Name: Raffles Grand Hotel d'Angkor
Address: 1 Vithei Charles de Gaulle Khum Svay Dang Kum SIEM REAP, Krong Siem Reap 17251, Cambodia, KH
Telephone: +855 63 963 888

Raffles Grand Hotel d'Angkor is a lodging, located at 1 Vithei Charles de Gaulle Khum Svay Dang Kum SIEM REAP, Krong Siem Reap 17251, Cambodia. They can be contacted via phone at +855 63 963 888, visit their website www.raffles.com for more detailed information.

Location :

1 Vithei Charles de Gaulle Khum Svay Dang Kum SIEM REAP, Krong Siem Reap 17251

Contacts :

Added by Jopie, at 19 December 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Chhorng Chhea

08 November 2020

It's the the best and oldest 5 star hotel in Cambodia.
Kelly Bryce

20 July 2020

A beautiful upscale resort, very close to Angkor Wat. Lovely people, nice staff, comfy beds and large rooms. Walking distance to lots of shops and markets.
The Foodie Lovers

03 March 2020

The best old design French hotel. There is an old elevator dated back to 1920s. The swimming pool is huge and the staff are amazing.
Phil Field

22 January 2020

Lovely hotel, can't fault the staff and building, but do not use the laundry service. 1 small bag of laundry and a $150 price for 22 items. We could have replaced all of our clothes for that. $3 to clean a pair of underpants. $2.50 to clean 1 pair of socks.
GRS Reddy

27 November 2019

Historic building. Very well located with big boulevards and greenery around. Great service. Will visit again.
Kimlonn

05 April 2018

Raffles Grand Hotel D'Angkor this one the best hotel in siem reap and the big garden front of the hotel.
Amy Hejtmancik

22 March 2018

Very nice restaurant. Ceremonial dance group excellent. Very hot and humid outside dining. Varied grill and fresh food outside dining generally good.
Sumit Sarkar

19 February 2018

Great location and an amazing heritage structure. We didn't stay and were there for a traditional meal and cultural show at the garden - the meal was below par and the performance average.
Alykhan Lakha

17 January 2018

Conservatory was quaint but ok for a few drinks. Doesn't have the wow factor of let's say Raffles Singapore.
Rouslin K

06 January 2018

Primpley is good man. He is restaurant captian. The room área there cockroaches is no good. Please look after this detail.
RAM IMAGERY

02 January 2018

I think the historic aspect of the hotel is great. Having a personal butler is also great. However, the hotel is in a desperate need of a renovation to make it feel cozy & welcoming. This location has a huge potential to make it look as much as it cost to stay.
Thitinut Tunitiht

27 December 2017

The fantastic place and nice service
Rie UNNO

19 December 2017

I enjoyed an ideal stay in the Asia! Thank you to all of the staff for their hospitality.
Margaux Run&Wine

29 November 2017

I discover the Raffles for a wine dinner, it was delightfully. The staff is smiley, understand english (that’s a real plus) and ready to help you for any questions. The dinner with royal khmer cuisine is very nice and suggest a plenty of khmer flavors. The service is fast (for my soup too fast because I didn’t have time to finish I was busy in a conversation with my neighboor). I recommend.
Jyoti Degroote

26 September 2017

We went for a meal. There was too much noodles and not enough vegetables. The mushroom soup was really good!
Mort Schwartzbord.

02 September 2017

Perfect service and hospitality
Thank you
Saqib Jameel

30 August 2017

Loved everything about this place, the hospitality, food and the ambience in general. The pool is huge and is a must.
It carries the heritage look to the newly constructed rooms as well and has an authentic small wooden lift (4 ppl max) right at the lobby which has been restored to its original condition.
It also house's an gallery of fine art photography by John McDermott
Divyaansh Singh

06 August 2017

If you want leisure time in a heritage hotel, this is best place to be in. Stayed in for 3 days. Loved the hospitality and service both.
Spoolartist

01 June 2017

Fantastic old world hotel to relive the golden age of travel. High tea at their Conservatory is a tradition. Has one of Siem Reap's largest pools. There's also a shopping arcade with shops and galleries that one can wander to.
Marn Ravy

18 February 2017

Good service
Orn Chai

01 February 2017

5 stars hotel in Siem Reap City
William Stein III

15 January 2017

What a great bar! Wonderful Singapore Sling as good as Raffles Singapore but no peanuts.
Rupesh Shah

03 January 2017

I travelled with my wife and four year old daughter over christmas. we stayed at this hotel for six nights.
The room was quite dark and noise from the corridor could be heard. Every time the neighbouring rooms went for a shower or flushed their toilet we could hear the noise. The air conditioner didn't seem to be able to be adjusted. Overall the bathrooms are extremely dated and discoloured.
The breakfast buffet choice is standard, but by no means the best compared to five star hotels we have stayed in Asia.
The hotel also allows smoking in the waiting area where you check in. This is the same area where in the evening you can relax and enjoy the excellent pianist. Again i feel this is not acceptable for a family hotel.
We are vegetarians and my wife and daughter do not even eat eggs. Our travel agent had sent an email to the hotel on booking the hotel room.
On arrival at the hotel and checking in, i once again mentioned to the duty manager that this was our requirement and we were booked onto the christmas gala dinner. We were assured all will be taken care of.
At this point the duty manager who checked us in demanded we pay for our gala dinner in cash. I asked why we had to pay cash and why couldn't they just add to our room bill? At this point was was told that if he adds it to the room bill than we shall be charged a 5% Credit Card Charges. At this point i questioned him why do i have to pay a credit card charge and he said thats the way it is with the hotel.
At breakfast we asked the chef if they could make my daughter some pancakes without eggs and we were refused. eventually the executive chef came to us and arranged for my daughter to have eggless pancakes from next day onwards. He was helpful and did come the morning after to make sure they had made some for us.
We had paid $140 dollars per person to have a choice of these three things on gala night! I was well disappointed and asked the waiter if i could speak to the GM.
The GM did come and see me. At this point i explained to him all the dietary problems we have been having in the hotel. I also expressed it was unacceptable to have such a few dishes for us vegetarians when we have paid the same amount as everyone else. At this point he did offer to get the chef to make whatever we wanted. It was too late we had placed our orders for simple lasagne and our daughter was very hungry to wait any longer.
I also expressed my concern with being charged 5% credit card charges to which he said he was going to look into this and sort it out. He took a note of my room number. Thats about all he did. It ended here.
Next day we went to the swimming pool restaurant and asked if we could order some penne pasta with pesto sauce for my daughter and some banana milkshake with ice cream. I was told this is not possible and we need to stick to whatever is available on the menu. This was the turning point for us. We never eat at the hotel from this time onwards for the rest of the five days. All our lunch and dinner were outside. Usually we prefer to eat in the hotel as its a lot easier with a four year old.
To summarise i am not only disappointed but horrified at the service we have received from the General Manager at this hotel.There were no apologies. There was no follow up from him even though he practically met us in the lobby daily.
A hotel this calibre can get away with this type less than one star class of service. We have stayed in hotels all over the world but never been ignored or treated as such.
Whenever we have encountered a hiccup for whatever reason, the assistants have promptly put it right. It is shameful that even after giving multiple chances to the management and in addition after personally talking to the General Manager nothing has been done to put things right. This is shameful to the organisation as the quality of service you provide reflects on your organisation and in short you have failed on every occasion.
Golden Goh

26 December 2016

Pricey but full of old world charm. I especially love the old lift