I contacted the agency through their official website. I was a bit skeptical in the beginning, especially since I had to rent an apartment through them (with deposit to be paid in advance), without having to possibility to visit it since I was in Europe. The real estate agent CHANTHY has answered all my (hundreds) questions via email, effectively and efficiently, before my arrival to Phnom Penh. Once arrived here, she helped me with everyday-life issues (even buying a phone sim card) and made herself available to discuss more important matters regarding the rent. She always replies to my messages of phone calls, thing that makes the agency trustworth.
I would definetly recommend it to any expat moving to Cambodia or any local trying to find a great deal!
The entire process was a pleasure and I went from homeless to renting a property in 2 days after contacting IPS. I was allocated Chanthy who took care of everything, including buying and fitting bedding on two beds! I was kept well informed all the time and felt like she actually cared about me and my rental requirements. The whole experience was a hassle-free and pleasant experience.
IPS Phnom Penh is a very very professional in customer services supported. They have many network to help you find the properties for staying and help you sales your properties too.
IPS Phnom Penh is one of the agent in phnom penh their staff can speak very is good English. This point can take foreigner customer don't feel like up-sad when talking in processing to find the properties that they love.
Very professional and friendly service; helpful and knowledgeable. Very responsive in all channels - chat, email, calls. We looked at various office space options and found one that was perfect for what we need. Highly recommended partner for finding the office space that fits the client's criteria.
Look for Candy.
Made arrangements to meet with representative from IPS before traveling to Phnom Penh and exchaned emails with Ny Sreyroth. At our first meeting she described various areas in Phnom Penh that I might be interested in and listened while I explained my preferences. Ny Sreyroth then took me via tuk tuk to veiw various apartments. After making my choice we ran into a snag as my credit card for cash advance was not functioning properly. After I had straightened this out we again met and she assisted me in moving my belongings into my new apartment. Ny Sreyroth was most helpful during all of this. Ny explained the contract thoroughly to me before I signed. Sreyroth was very professional, punctual and helpful in all interactions that I had with her. I’m very grateful for her assistance and I recommend her and the agency she works for anyone seeking assistance in apartment rentals.
Fantastic experience with IPS. Thearin helped us find the right place, took care of all the paperwork and was extremely helpful in various day-to-day life aspects. We couldn't be more happy with the service at IPS (and specifically Thearin). Thank you very much! :)
I found IPS when searching for office space in Phnom Penh.
When I described to them the needs of our organisation, they understood perfectly and set out trying to match that to the options they showed us.
When we did find the option that suited us, IPS were hugely helpful in managing the relationship and any work to be done between ourselves and the landlord, and have continued to be a great help whenever there has been any issues.
I would definitely recommend IPS!
Srey Roth was an excellent guide, and within a couple of hours was able to find the perfect place for me. I highly recommend IPS, and I hope they realize how lucky they are to have such a wonderful employee!
Chanthy from IPS was very helpful and very professional. She selected excellent properties to our specifications and was quick to respond when our requests changed after seeing some properties and getting a better idea of the reality on the ground. The service was professional, responsive and punctual and Chanthy has an excellent knowledge about what is on offer and what is possible in Phnom Penh. I would recommend IPS for people looking for a place to stay in PP.
IPS was recommended to us by a friend, and now we are also happy to recommend IPS. Sreyroth was wonderful - she was punctual, friendly and helpful and most importantly, she showed us properties that suited our needs and then ensured everything was in place for our move in day.
Prior to moving to Cambodia I contacted several agencies. IPS stood out from the first email. Mrs Theavy Chea answered every email instantly (she never seems to sleep! All of the staff always answer instantly!), with highest professionalism and with an amazing sense for my likes and preferences. Theavy has a friendly and naturally-caring attitude that makes me feel comfortable.
I scheduled some visits to suitable apartments in Phnom Penh on the first day after my arrival. It was love at first sight with the second place to which Theavy took me. I got a bit nervous because it is a golden rule that a) searching a new place to live is stressful (HAS to be!), b) all agent are sharks (no exception!), c) and all wonderful vacant apartments must have a skeleton in the closet (why else would they be vacant?!).
Carefully I inspected those closets of my new-to-be place but I could not find any skeleton! Theavy made a very trustworthy impression, for instance by drawing my attention to the construction site close-by. So my stress-level dropped minute to minute. Should my alarm bells ring or should I just accept that with the right agent, things can go differently?
Normally, I am not normally a person that takes such existential decisions lightheartedly. But this was MY apartment! I stopped the tour with Theavy and signed the contract on the very same day (I didn’t dare to tell my family because they would have expected me to be out of my mind). One week later, I moved into a cleaned and newly painted apartment and I have not regretted my spontaneous decision only once. I love my apartment, it is the perfect place for me.
Theavy is great, very-service oriented and all my requests have been attended even if it came to administrative support (i.e. organizing certain documents with local authorities). Theavy’s colleague Chandy has been of great help as well, fixing interrupted internet services or attending any other difficulties. I would like to thank Theavy and her colleagues for their great services.
Sreyroth with the IPS team is amazing. I was recommended by a friend to ask for her, and I would highly recommend everyone else to do the same. She worked with my budget and spent a lot of time helping me to find the perfect place. You can tell that she really cares about her customers and getting them the best deal. She was incredibly kind and patient, and never rushed me to make any decisions.
I don't usually write reviews, but having lived in a few cities this was honestly the best experience I've ever had working with an agent. Sreyroth helped to find me the perfect apartment, and has continued to be supportive even after I moved in.
Our company had such a great experience working with Malay and the IPS team to find a new office space. Malay was super friendly, professional, and quick to respond. She hand-picked some excellent properties, understanding exactly what we wanted and even being patient when we changed our mind. She helped us liaise with the landlord, and followed up after we moved in to make sure that everything was perfect. Highly recommended!
IPS is an extremely professional and helpful company in our search for an apartment when we re-located to Phnom Penh. We worked with Malay, she listened to our requests and found us the perfect apartment and did great work when our requirements changed. She went above and beyond to make sure we had the best possible choices. My husband and I strongly recommend IPS for anyone that wants excellent service. Thank you IPS & Malay!
I was looking for a property for my new restaurant, within a very short period of time we had found something great. The whole process was controlled efficiently by Nigel. Great Team! Would recommend using these guys!
The staff are really helpful as I was just enquiring in regards to find property in Phnom Penh. He gave me a very good advice. Truly recommended!
I was in touch with Chanthy while looking for a house in Phnom Penh. During the whole process, she was extremely helpful, kind, and went way beyond any expectations to help me find the perfect house for my stay. i can never thank her enough for all the hard work she has put in helping me. I would definitely recommend IPS, which has a lot of amazing properties to offer, and mostly Chanthy for everything she has done.
I arrived in Phnom Penh at the beginning of March 2017, one of my collegue introduced me to IPS and they organized a whole day of visting apartment for rental ad I found the right solution for me and my wife the same day. They are very professional, caring, they listen to you and understand your needs and always try to find the best solutions for you, and above that they've been always willing to support me to settle down in my first days in Cambodia. So I would absolutely recommend IPS!I want also to thank particolarly my agent Chanty for her support! Rudi
It was the second time that I asked IPS to mediate, but in spite of not having reached the previous contract, he did a very polite response.
He remembered my next visit to Cambodia and gave me mail for confirmation two days before coming Phnom Penh and even if I sent a question e-mail about the desired property at late night time, I got a reply on that day.
While I had to find the property while my staying time was limited, I was able to get the contract from guidance to contract very smoothly and accurately against my weak English ability .
It was a great help for me. Thank you very much.
The service at IPS is amazing and their inventory is the best, in my opinion. Grant responded to my inquiry immediately and within 3 hours of my first conversation with Chanthy, she found me the perfect home and negotiated exactly the terms I wanted. I highly recommend IPS!