Diamond Palace Hotel

Location :

No.128 E3-E4, Street Sothearos,Tonlebasak, Chamkarmorn District., Phnom Penh.
Added by Jopie, at 21 May 2016

Add email
Add business description
Add Social Media
Add Products and Services

• Anonymous

  26 April 2018

  Nice clean room with nearby vicinity

  response / report this review
• Anonymous

  17 April 2018

  Good location very convenient for travellers

  response / report this review
• Anonymous

  16 March 2018

  The first hotel I think about when arrive Phnom Penh. Good hotel, cheap price, room charge including breakfast and close to Aeon mall. I have a good time at Diamond Palace Hotel.

  response / report this review
• Anonymous

  25 February 2018

  Breakfast is good, room is spacious, near the Aeon Mall and embassies. Value for money.

  response / report this review
• Anonymous

  26 December 2017

  We stayed here for 7 days. We booked a room with a double bed, but arrived to find out that the one we booked had no window. The carpet was stained and stunk. The bathroom above us was leaking, at times pouring into our bathroom. We asked to switch rooms. A new room was arranged for us, also with no window. It was clear this new room was not cleaned properly. The sheets were dirty and there was a old razor from the last person in the shower. The front desk, night staff told us they had no replacement sheets and no more available rooms. As it was already 11pm, we slept in our clothes on-top of the bedding. Both the rooms we had been in had all the lightbulbs removed, except for 2. If felt like we were in a dungeon. The next morning, the manager apologized for this situation. We were offered 1 free $6 massage in compensation. Which we were never able to use, as our days in Phnom Penh were fully booked. The front desk staff was very professional and kind, even though we felt we deserved more then a free massage. The standard of cleaning that we saw through out the hotel and in our room was below acceptable. While we were there another guest demanded a refund and left. The public bathrooms at the restaurant never had toilet paper or hand towels. Breakfast was decent, and was included in the price. The only good thing about this place was the friendly front desk staff.

  response / report this review
• Anonymous

  14 March 2017

  Cheap hotel with a friendly staff 😊

  response / report this review
• Anonymous

  26 December 2016

  The front desk is very helpful. You may ask for possibly anything you need help with and they should be a blessing to figure it out for you.

  response / report this review
• Anonymous

  29 September 2016

  Good wifi! Clean rooms, soft beds, minibar and electric tea kettle in the room. I love the private balcony. The Aeon mall nearby has a great cinema.

  response / report this review
• Anonymous

  31 August 2016

  Swiming pool dont have water

  response / report this review
• Anonymous

  28 July 2016

  Clean bed. Bathroom is big. Free breakfast.

  response / report this review
• Anonymous

  28 May 2016

  Chip . Clean. Near Mall. Near massage. Near restaurant

  response / report this review