good place good service good price
Comfy rooms pleasant staff. Good breakfast. But noisy breakfast room.
Best place to stay in siem reap best location
staff are friendly
The hotel is beautiful, the service from all the staff is incredible. I have never experienced such excellent service before, anywhere. I would never consider staying anywhere else in Siem Reap. The room was immaculately presented.
Decent hotel, hopeless internet. Lots of Chinese tourists, so the breakfast is catered primarily to them with some western items available.
The hotel is big and welcoming , but the rooms are regular sized. Clean and very polite staff. We didn't eat in the hotel except for breakfast which has a big spread.
Room: Nice and big.
Bathroom: Very good with good water flow.
Bed: Big but could have been more comfy. Didn't enjoy my sleep.
WiFi: spotty and didn't work well when you were in bed or close to the windows.
Breakfast and Room Service: Breakfast was great. Room service was ok, needs more options.
Location: close to the airport but not to the main sites and the town. For this reason, I would recommend something closer to them and not this one.
Other: Staff were generally good to deal with. Light switches in the room need to labelled clearly and ordered in a more intuitive way. I spent all four days trying to get used to them but couldn't, too confusing. We were there over New Year's Eve and had a bad experience due to a misunderstanding which started things off less than ideally but otherwise it was alright.
Very nice hotel. Loved how they have a lounge for night time flight passengers, which even has super clean shower booths. Nice.
Excellent hotel. Really attentive service from arrival to departure. Rooms are large, well appointed and very comfortable. Highly recommended.
Worst experience possible! This hotel is a shambles! Facilities extremely poor and outdated. Hotel is hugely overfilled by Chinese tour groups, no space anywhere. They have about 10 chairs by pool and likely over 100 rooms. Same situation in restaurant.
Stay away at all cost!
We came here in our second week of our honeymoon. Found the staff delightful and extremely helpful. Flowers on the bed etc! Very nice food and pool area!
The room somewhat luxurious and upper class the building hallway has not been upgraded since 2009
Awsome,luxury,great pool,griendly stuff,kifs friendly,english speaking.nice and clean rooms,nice view,balcony,pool bar, great place,close to cultutal centre just across the street, near by angkor or city centre,just short way from airport..
Beautiful place, large rooms,very accomodatice and helpful staff such as the concierge manager Mr Sovandara Law and the wonderful and polite driver Mr Manan. The staff are very polite and ever ready to help
Thank you Angkor Miracle for the best birthday ever! I got a free room upgrade, free fruit basket, free ride to and fro to airport, free souvenir scarves, free welcome drink, free discounts at Kong Kea Restaurant, free massage, free coffee tea and water, and very personalized wonderful birthday cake. Thank you for always being kind and happy at all my requests as PWD. សួស្តីឆ្នាំថ្មី (suostei chhnam thmei)!You guys deserve more than 5 stars!
Great facilities
Pool:
Very nice and during the day not many people around.
Tidy saltwater pool.
Towels available.
Staff should force guests to wear swimwear instead of underwear.
Fitness / Gym:
Needs a very urgent update.
Equipment from different Generations in very bad conditions.
The smell in the gym also not the best.
Waterdispensor available but towels and sanetizer missing.
Room:
Nice, well cleaned, dark coloured room.
Equiped with safe, small LED-TV and a good working climalte control.
The noise from the aisle is very present. Especialy in the early morning.
The showerdoor leaked.
Services:
We were granted a free airport shuttle.
Check in and check out very smoothly.
Always very polite staff that offered a lot of tours.
Granted one free coffee (for two guests? Not used).
Free 15 min footmassage for each guest (Not used).
Tuk Tuk into the city / old market. (Via Staff 4$, 2$ on the street possible).
Breakfast:
Three kinds of fresh fruits. (changed between phitahaya, banana, guava, watermelon, papaya).
Musli, compot, cereals
Egg and soup station.
Sushi, kimchi, salad bar, congue.
Bread and danish station with cambodian sweets. Coffee, black tea and various juices.
Different types of warm dishes.
You can sit inside as well as outside.
Try to avoid times between 7am and 9am.
Hotel location is very convenient which is on the main road. Ground staff are very polite and kind. Room is excellent, modern and clean.
Everything was perfect, friendly welcome
Guest Relatioin was amazing. Specially Chenda 's style and behaviours were very good