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About

Safaricom Shop is a point of interest, located at Mwanzi Rd, Nairobi, Kenya. They can be contacted via phone at +254 715 557775, visit their website www.safaricom.co.ke for more detailed information.

Location :
Mwanzi Rd, Nairobi
Added by Jopie, at 15 January 2017

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20 Reviews

  • Amin Dosani
    30 May 2019

    Safaricom is in the business of reaping people. You pay 112.00 for withdrawing 10k. Pay 300.00 for withdrawing 70k. That is outrageous. The government must regulate.

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  • Alex Mbugua
    15 May 2019

    BEST MOBILE SERVICE PROVIDER

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  • Duncan Ong'ayo
    04 May 2019

    Great customer care services

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  • A Ahmed
    29 April 2019

    The staff at Safari shop are well trained and fast. I was impressed with their level of professionalism.

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  • Nasreen Malik
    26 April 2019

    In Westgate.Efficient service!!!

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  • Martin Mbithi
    10 May 2018

    As expected poor customer service. Didn't get helped when i visited there. The girls are friendly but i ended up being given the phone to call customer care from there. What a joke right?

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  • Julius N
    29 April 2018

    Well Managed and Coordinated Shop

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  • Diana Rop
    08 January 2018

    Great customer care service

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  • Wachira Gichuki
    11 December 2017

    Nice place to sort your Safaricom issues and they are friendly. Good shop presentation and mainly stocks Safaricom's offers.

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  • Erbo Bock
    25 October 2017

    Useless people with no common sense when it comes to customer service ! People please go airtel or another safaricom shop where they don’t have staff that treats long term customers as baboons !

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  • Bernie Cheruiyot
    10 July 2017

    Good service though waiting times could be made shorter.

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  • Beryl Tabu
    03 July 2017

    The Safaricom shop has a lovely ambience,seats for customers,a ticketing system that enables you know exactly how long you will take to be assisted.The operating hours work very well for those who want to pop in after workit closes at 8.00 pm.I quite liked the service,it was timely and friendly.

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  • Habarist
    30 June 2017

    Good for tidying up safaricom account updating etc

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  • David Chege
    24 June 2017

    Best customer service best safaricom shop in the country. Ladies there are always ready to help.

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  • Allan ASEGGA
    03 June 2017

    TOP Notch service-attendants,mmtsa!you'll be attended to in less than 15min.ambience,great-nice white leather seats to lounge while you chill to be served:very cosy!

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  • Ibrahim Dan Karami
    28 February 2017

    Great place has a number of things in the shop area. Staff are fine.
    Can be crowded

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  • Jonas Kibet
    20 February 2017

    Awesome services offered here. Nice place.

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  • Joseph Bunga
    29 January 2017

    Excellent service - floor manager ensures least amount of time spent waiting.

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  • Jack Mugi
    29 January 2017

    Very professional staff and prompt service. The queuing system makes it that much more orderly.

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  • Priyen Pindoria
    22 January 2017

    Good services such as Mpesa and it also sells electronics such as phones and tablets with amazing offers such as internet bundles.

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