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About

Nairobi West Hospital is a hospital, located at Gandhi Ave, Nairobi, Kenya. They can be contacted via phone at +254 722 200944, visit their website www.nairobiwesthospital.com for more detailed information.

Location :
Gandhi Ave, Nairobi
Added by Jopie, at 04 November 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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18 Reviews

  • Grace Njoroge
    21 February 2019

    Terrible hospital. They have a tendency of frustrating patients who've been discharged to effect another night in the hospital bed. Billing office has unprofessional staff and jokers. They will literally take you in circles and giggle when they see frustration. Pathetic souls. I would commend Dr Peter very professional. On billing be ready to be charged sh2500 for Doc services when all the doctor does is say hello. An audit is strongly required for this hospital.

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  • H P
    11 February 2019

    Few good doctors, poor Healthcare services and expensive needs improvement.

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  • Eutie Mush
    23 January 2019

    Very professional doctors,but there is need to improve the customer service.

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  • Sam Mbugua
    11 November 2018

    Good Doctors. Very shady head of admissions. Shady admissions medical protocol.

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  • Francis Kariuki
    08 November 2018

    Worst healthcare attention I have ever received. Everything was just terrible from the triage, consultation (the doctor was so much in a hurry that she was literally chasing me out of the room), lab (waiting for results for an hour only for me to ask and I am told they are ready, like no one bothers to inform you anything). My first and last time.

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  • Michelle Nabalayo
    09 April 2018

    The service is really low it took me 3hours before i got consulted. I don’t think someone with an emergency is advised to go there.

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  • Innocensia Owuor
    07 April 2018

    Customer care should be improved. Affordable services though.

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  • Boniface Asuva
    28 January 2018

    My friend was admitted to this hospital and it took them 3 day to find the right physician.. all negative comments coming from this hospital, they should improve!!!

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  • Jessie King
    25 December 2017

    worst hospital in nairobi for sure. rude staff. they only care about money.

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  • Boniface Asuva
    25 December 2017

    My friend was admitted to this hospital and it took them 3 day to find the right physician.. all negative comments coming from this hospital, they should improve.

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  • Sheila Jepkoech.N
    13 October 2017

    Pathetic security N rude

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  • HRM-A GOK
    19 September 2017

    I had a close friend admitted at this facility. He had blood transfusion done at this facility. He started complaining saying he feels someone else. After being discharged, he stayed for two days and passed on. It was so painful on our part. Just kept wondering if they preserve their blood well.
    Not secure - in patients mobile phones are stolen when a patient sleep. Its terrible because it happens during lunch services.

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  • Grace Njoroge
    13 September 2017

    Terrible hospital. They have a tendency to frustrate discharged patients taking them round. Billing office has unprofessional staff and jokers. They will literally take you in circles and giggle when they see frustration. Pathetic souls. I would commend Dr Peter very humane. On billing be ready to be charged sh2500 for Doc services when all the doc does is say hello. An audit is strongly required for this hospital.

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  • Hilda Ciku Ndagi
    02 May 2017

    Lot of patients are dying from septic shock post surgery, wonder if proper hand hygiene is practiced. lost my dad 2 weeks ago. Something preventable. Very poor, won't recommend.

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  • Muthoni Cianjuki
    16 April 2017

    Great service just not very fast Terribly long queues

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  • Kevin Kavai
    06 March 2017

    Secure place for kids. Good service

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  • Jack Traver
    20 November 2016

    Awefull lab technician, extremely slow and poor services. If you are a fan of time keeping don't go there

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  • Kabe Sharamo
    11 November 2016

    The hospital service is pretty good, nurses are friendly no place to eat within the hospital since the cafeteria is under renovation.

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