Terrible hospital. They have a tendency of frustrating patients who've been discharged to effect another night in the hospital bed. Billing office has unprofessional staff and jokers. They will literally take you in circles and giggle when they see frustration. Pathetic souls. I would commend Dr Peter very professional. On billing be ready to be charged sh2500 for Doc services when all the doctor does is say hello. An audit is strongly required for this hospital.
Few good doctors, poor Healthcare services and expensive needs improvement.
Very professional doctors,but there is need to improve the customer service.
Good Doctors. Very shady head of admissions. Shady admissions medical protocol.
Worst healthcare attention I have ever received. Everything was just terrible from the triage, consultation (the doctor was so much in a hurry that she was literally chasing me out of the room), lab (waiting for results for an hour only for me to ask and I am told they are ready, like no one bothers to inform you anything). My first and last time.
The service is really low it took me 3hours before i got consulted. I don’t think someone with an emergency is advised to go there.
Customer care should be improved. Affordable services though.
My friend was admitted to this hospital and it took them 3 day to find the right physician.. all negative comments coming from this hospital, they should improve!!!
worst hospital in nairobi for sure. rude staff. they only care about money.
My friend was admitted to this hospital and it took them 3 day to find the right physician.. all negative comments coming from this hospital, they should improve.
Pathetic security N rude
I had a close friend admitted at this facility. He had blood transfusion done at this facility. He started complaining saying he feels someone else. After being discharged, he stayed for two days and passed on. It was so painful on our part. Just kept wondering if they preserve their blood well.
Not secure - in patients mobile phones are stolen when a patient sleep. Its terrible because it happens during lunch services.
Terrible hospital. They have a tendency to frustrate discharged patients taking them round. Billing office has unprofessional staff and jokers. They will literally take you in circles and giggle when they see frustration. Pathetic souls. I would commend Dr Peter very humane. On billing be ready to be charged sh2500 for Doc services when all the doc does is say hello. An audit is strongly required for this hospital.
Lot of patients are dying from septic shock post surgery, wonder if proper hand hygiene is practiced. lost my dad 2 weeks ago. Something preventable. Very poor, won't recommend.
Great service just not very fast Terribly long queues
Secure place for kids. Good service
Awefull lab technician, extremely slow and poor services. If you are a fan of time keeping don't go there
The hospital service is pretty good, nurses are friendly no place to eat within the hospital since the cafeteria is under renovation.