Worst customer care ever, they say they'll deliver then end up not picking up the phone.
Phone never picked
customer service needs improvement. slow service, chicken was whacky and soggy. my order was half packed.
Fresh Chicken
Don't bother calling. they never pick up!!!
Advice: move to jumia food
The service is faster and the hotels are much nicer
Very slow service, cashiers so 🐌 took a very long time to place an order. Tried to change a few items on our order to make it larger but was denied! Imagine wanting to spend more on order and was told no once order is placed can't/won't touch it. There needs to be flexibility and better customer service.
Smashed and soggy chicken and wings counted as full pieces.
The customer care service and delivery is whack.
It has very unprofessional cashiers who are not polite n the food is nasty. Not well prepared. Not once but a few times
The place is great but I the place nerds more man power. The staff member are not enough, they look overworked and tired and take forever to clear the tables. The lady at the till is also the one supposed to clean the tables. How is that possible? The chicken is awesome though.