In my experience JPS provides a poor standard of service to overseas customers. Since August 2017, I have been in touch with JPS via email and phone, provided the ID you requested and a letter sent from a legal representative. Up to now the light bill account has not been closed as I requested and you are still charging interest on the account. Disgraceful!!!
The service from JPS has been improving over the years. Hopefully it continues upward.
Great place to workthe environment is very professional
Best employees and very friendly
Great location for a corporate head office. Be sure to not miss the sign for parking in you're coming up knutsford boulevard. Otherwise staff here is great including the security.
Online chat, direct calls to retrieve bills very pleasing, customer service representatives are polite, helpful and quick.
Head office, customers not seen there.
Average customer service. Spacious environment.
I work here
The People leading the energy revolution!
Best place to work
Dem just come and light gone
Friendly corporate office.
Mi naa lie the light bill high.
Your website is very slow to open, the customer service is non existent: the phone lines are either busy or rings without an answer or simple cut off while one is waiting for a connection; and this happens at any branch you try to reach. Trying to register for online payment is another nightmare. Is there anyone working at this place?!!