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Added by Jopie, at 16 December 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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9 Reviews
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13 October 2017
Amazing place to stay! Beautiful building, grounds, and accommodations. The staff was super helpful as well. Our early morning water taxi was unable to operate due to heavy fog, but the front desk staff managed to get us on another in time to get our train.
Only negatives are: the food is over priced and not nearly as good as the local fair in Venice; the air conditioning shuts down on Oct. 1st; and our bill included a donation already itemized we had to verbally opt out of (which I thought was presumptuous, since I know nothing about that charity).response / report this review -
29 August 2017
I was taken to the San Clemente Palace by my boyfriend for a surprise weekend away this August bank holiday weekendit is the most amazing place I have ever been! The grounds and the building are incredible, and all the furnishing and decorations are beautiful. The staff were all wonderfully accommodating and couldn't do enough to help you, the peace and quiet away from Venice was a godsend after a busy day, and the boats were extremely convenientI could go on and on about how good it was, I loved everything about it!
Whilst we were there, my boyfriend proposed on sunset hill and everything about it was perfect; the Ladies in Red helped him to plan and execute the perfect proposal complete with flowers, candles and champagne, and they did the whole thing with total discretion, I had no idea what was coming!
It was perfect, and I loved every minute of our trip, we are already planning to return for our honeymoon!response / report this review -
26 August 2017
I had the pleasure of staying at San Clemente Palace Kempinski in Venice with my girlfriend. I highly recommend this wonderful establishment. The staff is forthcoming, and the island offers the perfect getaway from an otherwise very busy Venice, with boat rides every 20 minutes to and from the island. We were generously upgraded to the "Venice suite", which is a gorgeous and spacious room. If you are lucky, you might even see the hotel's mascot "Clemente" - a beautiful white rabbit that roams the island. :-) We would like to thank the kind team at the hotel for the lovely stay and hope to come again one day!
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17 July 2017
The hotel building was stunning. Lobby, rooms and the outdoor are was just amazing. But there's å season why this hotel only gets 3/5 stars from me, the service was terrible, and the poolside restaurant was one of the worst restaurant experiences I've ever had. The menu was limited, and the mixed seafood dish contained only octopus that evening. The catch of the day dish was the most overpriced dish I've ever seen. A small fish, maybe 200g and some standard salad was a stunning 60 euros. Anyone could've made that dish for less then 5 euros. I had to order something from the room service because I only got six (apparently prawn stuffed) raviolis for 25 euros. They had closed the room service kitchen at 00:00 so they only served cold dishes, wich I had to wait 40 min for
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20 May 2017
This is certainly not the hotel for honeymooners. We picked this hotel as the jewel in the crown of our honeymoon, to say we were disappointed is a vast understatement. We paid for a lagoon view room which on the website says that every room has uninterrupted views of the lagoon and Venice. Our first room however, looked straight onto the pool and had no views of any lagoon let alone Venice. When i asked the front desk reception, she said with a totally straight face that lagoon view rooms face the back of the property (then opposite side to the view of Venice). The room was also so small that we had to store our bags in the bath. I complained and we were moved to another room which had a pleasant view (out the back of the property - still no sign of Venice) with two single beds pushed together (I think they may misunderstand a honeymoon). The main feature of the island is that you have no other options, Kempinski use this well and the extortion ranges from no tea and coffee facilities in the rooms so you have to order from room service if you want a cuppa in your room, they charge Euro 9 for a cup of tea and then Euro 8 to deliver it to you room. Euro 17 for hot water and a tea bag. The fine dining restaurant was a disaster, the food was disgusting and one dish actually included a cube of watermelon on a plate. I have eaten at Osteria Francescana, White Rabbit and Brae, I know fine dining, what was served at the fine dining restaurant was as close to inedible as food gets, and at over Euro 150 for the pleasure you would hope the meal was decent - it was not. The waiter even put is hand up and shushed me while I was trying to ask a question about the food. The $30 pasta we had on the canal was far superior, the service better and the view just as good.
My husband and I are fortunate enough to travel overseas from Australia twice a year, skiing in Europe in Winter every year with our extended family and summer in Europe with friends. This is our 4th time in Venice and I can say with a great deal of confidence that there are far cheaper, far nicer and more accommodating 3 star hotels in Venice with a better view and far superior features than this overpriced, pompous, rude establishment. I am unsure how a hotel priding itself as being international has only 1 decent waiter who speaks English. I had to order lemon and hot water 3 separate times, from 3 separate waiters to get it right at breakfast. The breakfast arrangement was not explained to us to for 4 days we were using the meagre buffet only to overhear the waiter explaining to another table that eggs etc can be ordered from the menu, there was a menu!?
The fitness area and spa was over run with workmen everytime we went to use it with no notice or explaination offered to guests dispite the two women sitting at the spa reception. When I asked what was going on they both just shrugged. Nice.
This hotel has such great potential, but lacks an element of working to the needs of the customer which you would expect at $700 per night. If the captain of the shuttle boat asked clients how their day was, on the 15 minute trip to San Marco, instead of ignoring clients completely. If the couple on honeymoon were given the best room available instead of the worst, if you didn't have to get up from the pool and go and find a waiter to order a cocktail - then perhaps I would have returned but as it stands I will not only never return to this hotel, I will never return to a Kempinski hotel and I will make sure every travel affiliate I work with and anyone travelling to Venice knows what a horrendous experience we had. I do not have a single good thing to say about our stay - so incredibly disappointing.response / report this review -
11 May 2017
Beautiful facility filled with luxury and beauty. Very helpful, courteous and friendly staff. Accessible by hotel's boat or water taxi, 15 minutes from Venice. Groomed gardens with beautiful status are peaceful and serene. Breakfast buffet is diverse and well presented. Overall, a wonderful experience.
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05 May 2017
Definitely not a 5 star hotel. The rooms are more along the lines of a 3/4 star. The staff is nice and seem helpful. Although if you only speak English you will have a difficult time communicating with most of them. The grounds are nice, but the price, outdated and tiny rooms, and having to take a shuttle back and forth to the main island makes this hotel definitely NOT worth it.
Also no air conditioning??? Ridiculous.response / report this review -
26 April 2017
Rooms had great views and the service was Amazing! The restaurant by the water is fantastic and the running trail around the island is amazing too! Overall will be coming back here
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23 December 2016
Had a fabulous stay here in October. It's an escape from the busy and noise from Venice. The hotel has a free water to and from the square. It feels like a peaceful escape. It's a traditional but slightly modern style hotel (definitely not like the old Venetian style of rooms like some of the hotels on the island). The good was quite good, as well as cocktails as the staff were really attentive. I was missing facecloths from my room and it took the next day for this to be sorted (I think there was a language barrier as I had more hand towels instead in my room). The only thing missing for this hotel is a spa, which they are working on and should open in spring 2017.
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