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About

Hilton Rome Airport is a lodging, located at Via Arturo Ferrarin, 2, 00054 Fiumicino RM, Italy. They can be contacted via phone at +39 06 65258, visit their website www.hilton.com for more detailed information.

Location :
Via Arturo Ferrarin, 2, 00054 Fiumicino RM
Added by Jopie, at 06 February 2017

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15 Reviews

  • K Lee
    31 December 2022

    Good location as it is right beside the departure hall. Serves a good purpose as I had a morning flight. The bell service was good too. Efficient and very helpful. House keeping was bad. The kettle was not working, bath tub was dirty and tap was leaking. See the photo of the "mini fountain" with 3 sprays of water at the side. They had to bring another temporary kettle. And the housekeeping phone line was never answered. I had to go to the reception to talk to them and get these issues resolved. Not pleasant when it was already 1am and I had to leave the hotel at 8am the next morning. With the price of the room (277 euros) you charge, consider providing better service and have rooms and appliances that are operational.

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  • Joan Terrone
    28 December 2022

    The Hotel was lovely, the staff very kind and helpful. Our room was very clean and comfortable. And the beds were very comfortable. I enjoyed staying there with transportation available. We ate dinner at the restaurant, which was AMAZING, Loved every bit. We had breakfast in the restaurant which had so many items to choose from which all looked very good and they had a cake there that was breathtakingly delicious!! It was white and so moist I do wish I knew the name of this cake as to try and make it at home. I would stay at this Hotel again and I highly recommend Hilton Rome Airport to stay any time. And the price was really good.

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  • Madeline Lindsay
    10 October 2022

    Overall enjoyed my stay. I booked as had an early flight. Easy access to terminal 3, it is a long walk but still an easier option. Check in process was quick and painless. Room was very nice, clean and comfortable. Ordered room service, had a little trouble getting through but once did easy order and meal delivered. Would stay again if have an early flight.

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  • Gary Lee Cottrell
    27 September 2022

    My group of 5 senior adults used this Hilton for overnight lodging before morning departure September 25, 2022 from the airport. Also used with my family group in September 2021.

    Best feature: The staff members at the check-in are competent and customer service oriented. Bar and dining staff too: accommodating and pleasant.

    But this is a big busy place. The hotel has been crowded on my two recent visits September 2022 and September 2021.

    Dining area and bar are overcrowded. Eventually they work through the dining area seating wait list. The bar area becomes overcrowded and almost competitive for ordering drinks and getting a seat. I bused my own table so that we could get a place to relax for what became an hour wait for the dining room. The bar seating area was the only place where there were no staff members clearing tables thus the area was not visually appealing. We enjoyed our drinks sitting among tables with fellow travelers making the transition for flights returning home.

    To get to the Hilton from the airport, I suggest a taxi. We’ve been unable to find the shuttle leaving the airport two years in a row. Walking to the hotel is a time consuming process. Signs aren’t the best and even Google maps isn’t easy to use.

    Returning to the airport is easier. The shuttle from the hotel to the airport is great. The shuttle driver is courteous and patient. But the van has limited capacity.

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  • Brittany Keyte
    24 September 2022

    Definitely not what I was expecting considering the price and the chain of the hotel. Check in was busy when we got there due to an influx of people (fair enough), but the staff checking people in kept disappearing for 10 minutes minimum, making the process extremely slow! We also weren’t told anything about the restaurants and availability, I only knew from listening to another employee explaining it to other guests. Walking up to our room, there were 4 trays of breakfast room-service in our hall alone (it was 9:30 PM) and it was not smelling good. The room is old but fine enough. The bathroom is renovated but the sink has not been maintained or cleaned well at all, there is nasty slime coating the faucets. When the sink is turned on above half, it sprays water out of the side of the faucet. Half of the light switches in our room don’t work (or are there for no reason?) and the AC is archaic. It is convenient when you have an early morning flight but definitely not the calibre I was expecting.

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  • Nikolay Korotkov
    13 November 2017

    Very close to the airport (7 minute walk to terminal 1) the walk is roofed so it's fine even in the rain. Breakfast is a buffet. Rome is accessible by bus shuttle (did not use) every 2 hrs, or (as I did) by train from the airport. On the train about 30-35 minute to the central station. Hotel quality is on par with really any airport Hilton.

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  • Michael Anglin
    09 November 2017

    Be careful if you book with a "non-refundable" rate here. If your trip date changes and you need to simply change your reservation arrival date to a different arrival date one week later (even if it's for the SAME class of room, for the SAME number of nights, still available at the SAME rate, and all pre-paid) . . . they are totally inflexible and absolutely will not allow a simple adjustment of the arrival and departure dates - - - EVEN IF YOU ASK FOR THAT ADJUSTMENT 6 MONTHS BEFORE THE RESERVATION DATE. That is TRUE inflexibility, no matter how respectfully you ask them to consider the simple request. It would cost them absolutely nothing to change the arrival date. They still will not help you out and make that very minor change in the reservation. So be careful.

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  • Pei-chi Bennett
    26 October 2017

    Really poor customer service at the front desk, with the exception of the female concierge that was super awesome. Room is ok, bath/shower was super gross with mold all over. The conditioner had makeup all over the inside. The spray nozzle was spray from the sprayer and from the attachment, so most of the bathroom was wet by the time my shower was complete. I called down right after I got here to request a new sheet since there was a stain on the original. I left for several hours, nothing was done. I’m going to have to sleep with a towel over it My office recommends that we use this hotel due to the convenience and we have thousands and thousands of employees throughout the world. If it wasn’t so convenient, I would never recommend this hotel to anyone.

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  • Oana Andruc
    25 October 2017

    Convenient location next to the airport.
    Offers a complimentary shuttle bus to the city centre, running every second hour from 8am to 10pm (11pm last return).
    The restaurants offer tasty food and the breakfast buffet is very divers.
    The rooms could use a bit more maintenance, as they look old and a bit damaged. Cleaning should be done more thorough, i found huge spider nets in 2 corners of my room.
    The staff is polite and helpful.

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  • Muhammad Ud-Deen
    09 October 2017

    Ten minute walk from the terminal buildings. Very convenient for early morning flights.

    Excellent customer service, very attentive and reception staff were welcoming and went out of their way to help.

    Brilliant shuttle service to the city. Coach leaves hotel every even hour and returns from the drop off point every odd hour. Drop off is about 10-15mins walk to the Coliseum.

    Lots of options at breakfast. Well presented and prepared.

    Indoor pool and gym available. Closes at 10pm for late swims! Was completely empty when I went at 9pm and enjoyed a very relaxing and peaceful swim.

    Lots of airline staff use the hotel, so was very busy and actually full the night I stayed.

    Only issue is as it's in the airport area, no shops around and if you need anything it's a 10 minute walk to the very expensive airport shops.

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  • Karen Dieminger
    04 April 2017

    I'm so glad we chose to stay at the airport hotel our last night in Rome. Although the walk getting to it from the train was a bit long with all our luggage, it was a great hotel. Everything was clean and comfortable, the restaurant was great for dinner, there was no airplane noise in our room, and at 5 am when we checked out, they shuttled us to our terminal!

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  • Kelvin Eagleton
    30 March 2017

    My wife and I stayed one night on 25 July 2014. We stayed here for convenience to the airport after a week travelling around Italy.
    Hotel check in good, cleanliness good, room good. Very quite and we had good night sleep, and no aircraft noise.
    Only thing that let it down was room service. We ordered a pasta dish each and grilled vegetables. Firstly no one answered the room service phone, so I called reception, who were happy to take the order.
    1hour and 20 minutes later we received our room service. I'm sure it was forgotten about as all the food was cold. Very disappointed and after a week in Italy, this was the worst food we had received. We were too tired to ask for replacement, as it was late.
    I'm a Hilton Rewards member.

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  • VientoViajero VV
    28 March 2017

    Good if you need stay near airport. Not the best room service. Good food at the restaurant.

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  • Janice Rodriguez
    20 March 2017

    The hotel are so close to the airport. They offer free shuttle to rome. The room views are great. The amenities are excellent. I used the gym and swimming pool it was so relaxing. The bed was so comfortable, and the Breakfast are delicious alot if option. I recommend this place if you have layover to rome.

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  • Petr Dibon-Smith
    13 February 2017

    Airport location. A very simple hotel. Breakfast buffet is nice with quite a few choices. They have coffee mach8nes there, but ask for cappuccino or latte, wont be disappointed.

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