I had the pleasure of dealing with Robert the Restaurant Supervisor in Buswell’s hotel today and to say that he took customer service to a new level is positively not an exaggeration. Impressive to say the least. His colleague’s have a lot to live up to to reach Robert’s level.
Simply the best!
I first stayed in Buswell's in the 1970's with my wife and young children on visits from Brooklyn. Over the next 20 years we would be there on regularly. Later I was frequently in Dublin on business in the 90's and Buswells became became my office as well as home away from home. Then one of our small children who was with me in the 1970's married an Irish girl and we now stay at their home on our many visits to Dublin - so now the bar and restaurant are our regular meeting places as well as our invariable stop for lunch. Paddy, the doorman for many years had the idea that I looked like President Kennedy. Whenever I would arrive I knew I would be greeted by "Welcome back Mr. Kennedy'." Now when I come in the lobby I see his photograph and can hear him welcoming me again in his wonderful Dublin accent.
Very central. Staff are very obliging and a pleasure to deal with. Lovely breakfast each morning. Will keep coming back each year as long as the price is competitive!
Fantastic value hotel with good access to main Dublin attractions. Perfect ambience for an afternoon drink before spending the night on the town. Staff couldn't do more to help us.
Lovely old fashioned hotel. Great atmosphere. Well worth a visit
Lovely upscale hotel in the heart of Dublin. For the price & location, I was very surprised at the spacious and well appointed suite we received. The service & wifi were similarly excellent. I did not have a chance to sample the bar or restaurant.
While in Ireland we stayed at a total of 11 hotels and B&B's. The staff at Buswell were the most helpful and accommodating! It was so appreciated! Their commitment to service, suggestions, and assistance really put our 'once-in-a-lifetime vacation' on a great start! There were a few other places we stayed where I had wished they had the same excellent service as Buswell! Thank you!
Buswelll's is a very charming and nice place to stay if you are visiting Dublin. It is in a good location close to the airport and there are many nearby attractions. The staff were extremely friendly and helpful. Everything was very clean and pleasant. I would highly recommend staying here.
The Buswells Hotel exceeded my expectations. The rooms were spacious, staff attentive and service very good. Add this to the convenient location of the hotel and we will definitely stay at the Buswells for our next stay in Dublin.
Friendly staff and a great pint. Highly recommended if you are looking for a quite chat.
Very nice and clean hotel! It has an old irish look, but it's spotless and the staff is very nice and helpful. Would definitely recommend it.
Loved our hotel room here! We stayed for 2 nights and enjoyed the splendid breakfast each morning. We loved the location as it's essentially just across from Trinity College and within a 15-20 minute walk of a lot of the major attractions to see in Dublin! The staff were all very friendly, very helpful, and went out of their way to make sure their guests were comfortable.
Loved, loved, loved this hotel! My daughter and I stayed for 5 nights and we really enjoyed tge hotel experience as part of our Dublin experience. Rooms are wonderful. Staff was beyond kind and helpful and the restaurant was a comfortable place to hang out for coffee or food. Highly recommend.
Really great location, a central location but just far enough from the hustle and bustle to. Be unaffected by the noise. A brilliantly old school hotel where you have to leave your key with reception when you're heading out into town. A vintage decor but modern appliances. Staff are very helpful.