One of the worse experience even. No wifi. Rooms were dirty. Breakfast was very bad
It is not worth it. The wifi is not working. The room is not very clean.
It doesn't worth the price. BAD STAFF and bad attitude is a big no no. considering you sell a service in this business. Many stuff was broken. The water heater was broken probably due to cost saving. There's a telephone but nobody answered my mom's call. Don't get fooled by the first view. First impression you will see a luxury building. But inside the room you will find a cheap room motel.
Such a nightmare and horrible experience. It doesn't worth the price. BAD STAFF and bad attitude is a big no no. considering you sell a service in this business. Many stuff was broken. The water heater was broken probably due to cost saving. There's a telephone but nobody answered my mom's call. Don't get fooled by the first view. First impression you will see a luxury building. But inside the room you will find a cheap room motel.
This place doesn't even deserve one star.. We booked 3 rooms in this hotel for a night (more like cheap motel). The room smell so bad.. muddy, rotten and just horrible stinky smells. The bed sheets and blankets were old, ripped, smeel damp and stainted. I asked for a change of Bed sheet because it had a blood stain on it but the sheets they changed it to was the same condition as the previous one :( The bathroom smells even worse than the room. The pipe in the sink was broken so the water leaks when you are using the sink. My mom even found some tiny worm behind the sink!! The towels and bath mat are dirty. Lastly there are ants crepping everywhere inside the room too. The free breakfast is meh not many choices of food and drink (dont drink their water!! BYO). If you care about your health, please find a better place to stay if you are going to the safari! Ask them if you can take a look at the room before you booked it! Good luck!
The hotel is like a none 🌟. A lot of tiles broken. Dirty and not suitable to the price
Not recommend to stay here. Rest room dirty, bed is worse. Breakfast is not good also. I don't want to stay here anymore on my next visit to cisarua even this hotel is near to zoo. I hope the Rizen hotel management read this testimony and make a renovation to make this hotel better.
Very very bad. Don't ever trust what you are see in the site
the hotel is clean. There are some small are for children. the swimming pool quite small. the breakfast buffets are fine.
Beautifull
Very 'average' environment to enjoy
Enjoy the hotel
Ok
They doesnt allow me to parking my car on that area
A place is very comfort and very nice. The location near from Safari Park, Cisarua. Clean area, have a garden with rabbit. Very nice.
The price equal the quality
Nice hotel
Nice place, my room was near swimming pool. Parking area not so big but enough. My child can ride horse and have green field to play football or futsal.
Lumayan bagus ini hotel cocok buat liburan keluarga
Murah meriah jd fasilitasnya jg minim..
Asri dan bersih
Himpal arab
On Time