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About

Premiere Hotel Pekanbaru is a lodging, located at Jalan Jenderal Sudirman No.389, Simpang Empat, Pekanbaru Kota, Simpang Empat, Pekanbaru Kota, Kota Pekanbaru, Riau 28121, Indonesia. They can be contacted via phone at +62 761 7891818, visit their website www.zhmhotels.com for more detailed information.

Location :
Jalan Jenderal Sudirman No.389, Simpang Empat, Pekanbaru Kota, Simpang Empat, Pekanbaru Kota, Kota Pekanbaru, Riau 28121
Added by Jopie, at 12 February 2016

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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40 Reviews

  • Anonymous
    20 May 2018

    nice hotel, but several part of in this hotel dirty just like less cleaning. restaurant waiters too busy talking each others.

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  • Anonymous
    02 May 2018

    The hotel facilities is good. Breakfast menu is vary and taste good. The room is clean and comfortable except the towel seems old. I think it's time for hotel management to renew the old towels.
    The service from the frontdesk is not very nice. Front desk staff and concierge wasn't friendly at all.
    This hotel need a friendly people in the front to make customer experience better.

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  • Anonymous
    26 April 2018

    I got executive deluxe room, and it's spacy. Not the huge one, but spacy enough. What I love the most : THE BATHROOM. I can be cranky if related to bathroom. But I love this one. The design, the bath tub, the glass wall separating the tub and the bed, I just love it. Ohh, and you can get free unlimited access to executive lounge if you stay in executive room, also they provide free airport transfer

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  • Anonymous
    25 April 2018

    Nice place to stay while in pekanbaru. There are many kinds of foods for breakfast You can try so many kind of indonesian foods. The rooms also comfortable and cozy. The services also good, but you have to deposit IDR 300 when the first time arrived, although I already paid it online via trave**ka, I still need to deposit.

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  • Anonymous
    22 April 2018

    I stayed here 3 nights for my business trip. Room is big and my bed and pillow also comfy.
    Wifi sometimes disconnect and took times to connect to wifi for login.
    Breakfast have many varieties but during 3 days they have served same menu everyday.
    The egg station staff on the second day also not friendly, i was asking for omlatte with cheese and mushroom but he said no mushroom today which is i got yesterday. Third day with the same person no cheese but mushroom is there. He said today no cheese, it seems no SOP for the quality of the service.
    On the third day, my room hasn’t vacumm yet and the houskeeping came while i still had lunch so i asked him to come again but till night no one come.
    The reception also didn’t know the product very well, i called reception at night and asking to extend my room using Kartini price which i said 539 something but he said on the phone there is no price like that only 559 rupiah, then i said fine just extend me. He talked like he very sure for what he said.
    Then i found out that the price 539.900.
    The receptions on the second day also not friendly, when i stand in front of the reception desk. They just keep silent and i just watch them. There is one guest only with 3 persons there and no one asking, and i saw Tripadvisor excellence.
    Gosh..
    And the same thing i got on the 3rd day when i want to pay my bill and extend my card and no one ask even when i said i need to extend my key they just keep busy with 3 persons there and only one guest.
    4 stars hotel just like 2 stars hotel in giving a service to their guest.

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  • Anonymous
    12 April 2018

    I love the room air-conditioning! Room comfort is standard. Recommended.

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  • Anonymous
    26 March 2018

    good service, near from city center, and nice room

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  • Anonymous
    17 March 2018

    Good place, great rate but the room smell of smoke even in non smoking floor

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  • Anonymous
    01 March 2018

    Friendly staff and really good Lupis for breakfast, clean room

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  • Anonymous
    11 January 2018

    One of the premium hotels in Pekanbaru. Located in city center. Excellent room, great services, plenty of choices for breakfast, but don't expect for western. Great gym with a view, cool swimming pool.

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  • Anonymous
    19 December 2017

    Good food. Quiet clean. The towel is quiet old

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  • Anonymous
    14 December 2017

    The hotel is located in the main road. It is clean, and has adorable table for doing your work, nice breakfast, nice dinner and helpful

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  • Anonymous
    12 December 2017

    This hotel is quite good. Have a big room, suitable for bring your family. Have a best facilities such as pool, wifi, good resto, Gym and best location.

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  • Anonymous
    10 December 2017

    Apparently it's a new hotel. It looks good from the outside. Location is great close to restaurants and caffes. The staff are friendly. The room is spacious. However thats where the good ends. The room we were staying supposed to be non smoking but upon walked in we could smell smoke . They couldve made the effort of spraying a refresher to get rid of the smell. Dust wad also fiund on the lamps n the side table and despite showing and suggest to clean it thoroughly. The dust are still until we checked out. I also had issue with access card i had to get some help to get into the room, reported 5 times evrytime was told the card is good but couldnt get into the room.

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  • Anonymous
    01 November 2017

    Good place, clean hotel and good services.

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  • Anonymous
    27 October 2017

    A relatively new hotel in Pekanbaru under Grand Zurri group management. The hotel is clean and serves great variety of breakfast. Room rate is quite affordable.

    The staffs are friendly but they only provide 1 key for each room. So if you with a partner you have to go out together otherwise you or your partner have to ask the staff to help you get to your room floor.

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  • Anonymous
    21 October 2017

    Awesome new hotel! Great price!

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  • Anonymous
    08 October 2017

    The ballroom is spacious. Event held there was carried out decently even though there were some small hiccups along the way.

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  • Anonymous
    05 October 2017

    Very good budget hotel for business trips in Pekanbaru.
    Friendly staff, good food, reasonable breakfast.
    Competitive prices.
    A good option in Pekanbaru!

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  • Anonymous
    22 September 2017

    Reception n waiter very good. I like the room, reataurant n lobby. CLEAN n Comfort

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  • Anonymous
    08 August 2017

    Strategic location in pekanbaru but for street view rooms is not very comfortable as you could hear traffic noise coming from the street until late in the evening. Other than that the bed is comfy, air con is fresh, water heater is good and the utilities complete.

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  • Anonymous
    15 July 2017

    Nice view to RTH Putri Kacamayang. Food was good. But, you needs card to use lift.

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  • Anonymous
    12 July 2017

    Love the atmosphere but breakfast are too heavy

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  • Anonymous
    13 June 2017

    5 rated overall, good bedroom, good facility (pool, spa, gym, sauna etc), but for foods and beverages are so so .

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  • Anonymous
    12 June 2017

    Good wifi. Comfort room. Good service. Expensive deposit IDR300k. Near government office area. Near plaza citra. Food I've no idea 'cause my stay for room only.

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  • Anonymous
    08 June 2017

    Nice place, strategic location, very confort guest room and excelent food, specially for early breakfast (sahur)

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  • Anonymous
    16 May 2017

    Room neat, service verybgood, and very close to airport

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  • Anonymous
    03 May 2017

    The Premiere Pekanbaru Hotel is a part of famous Grand Zuri Hotel Group. Well known for its great services, neat bed room and clean bath room. The foods for breakfast also delicious. Located in the center Pekanbaru city, it's easy for us to access whole city from this hotel.

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  • Anonymous
    14 April 2017

    Ok lah hotelnya

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  • Anonymous
    01 April 2017

    Suit,cozy clean and tidy..In the middle of town

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  • Anonymous
    03 March 2017

    Ok n room lumayan

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  • Anonymous
    09 February 2017

    Affordable hotel with good facilities, not far away from airport

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  • Anonymous
    27 January 2017

    Its cozy hotel, near several office, but bit far to the central place of food

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  • Anonymous
    23 December 2016

    Good place, Good friends, Good ambience

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  • Anonymous
    19 November 2016

    Its a little run down and room is musty. Phones not working. Staff lacks urgency

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  • Anonymous
    04 August 2016

    Good service, fod meeting apointment and Corporate Event, nice for MICE

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  • Anonymous
    14 July 2016

    The best breakfast, comfy room and nice sauna.

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  • Anonymous
    29 June 2016

    One of the best hotel in Pekanbaru
    Located at center of pekanbaru
    Relative good parking Area
    Easy to find alternative food surrounding hotel (Jl Sumatera)

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  • Anonymous
    18 June 2016

    Nice view from room,
    Love their various menu on breakfast,
    Let's grab all you can eat package on Saturday Night

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  • Anonymous
    19 February 2016

    You must order a pasta in here and steer away from the protein. They take so long to cook and when they serve it, it's ice cold. The protein is as dry as Kalahari. But the pasta, it's very excellent.

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