About
Location :
Added by Jopie, at 20 September 2015
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
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23 Reviews
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21 May 2018
-cosiness(comfort) =(5/5) facility are good, they got hand sanitizer in many place, full ac,free wifi, enough sit for waiting, nice staff, nurse, and doctor
-cleanliness = (5/5) i believe its highly hygienic, it had hand sanitizer anywhere, and anywhere u go it seems clean, dan kalo sedikit teliti sudut sudut ruangan mereka gak bersudut(dibuat curve) untuk menghindari bakteri dll yg mungkin nyempil disana
-service =(4/5) well IGD sometimes slow, but its not their fault tho, the staff, nurse, and doctor are kind and nice, but the pharmacy service are pretty slow
-quality offered =(4/5) well not 5 because once i came because i got cough or such for 1 month, they decide to give me some medicine but i still sick after that, but overall its good (i came here a lot of time)
-price = pretty expensive
-instagramable = no
-product variety = mmm dunno
*the doctor are always friendly and kind
*accept generali insurance
*untuk kebersihan, saya ga tau kebersihan kamar karna ga pernah inap
*pricy
*punya prioritas yang cukup baik di IGD
*antri cukup lama
*i already photo about 70% of the parking lot
responding to bad reviews:
1, its not that crowded
2, sejauh ini penanganan saya cukup baik (penyakit kecil : batuk, infeksi mata, mag parah , etc)
3, responding to kai with 2 stars review, if u injured u should go to igd, they will prioritize what should be prioritized
4, for the wait even after a reservation i think its still normal since there is other people reserve too
5, as long as i go there i never find the staff are rude, maybe he start raise his voice first?
6, the toilet inside the building is extremely clean i can guarante it, it 4 years experience and it always clean
7, well there is no mask, but its still hygienic i think
8, yes sometime(a lot of time) call service are bad, but not all the time
~AC = yes
~Wifi =yes
~mushola = yes outside the building
~toilet = yesresponse / report this review -
02 May 2018
Pengalaman orang tua saya berobat jantung ke RS premiere. Penanganan cepat. Dokter yg baik dan staff yang ramah. Tidak perlu menunggu waktu yang lama
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23 April 2018
I went here to do MCU for UK Visa. Friendly and helpful staff, easy online appointment, fast process. Finished the tests at 9, received the result at 12. Second floor. Here are the pictures in MCU room:
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19 March 2018
Good hospital, but too crowded, but the staff working very fast. Hope they will increase the waiting room capacity
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20 January 2018
Today i brought my brother to IGD(Emergency) and the doctor fastly respond and ask the information about my brother after that the doctor came and do a treatment to my brother because he had a stomach ach for 5 days after that they finish it very fast then the nurses are very friendly so overall i recommend you to come to this hospital so i hope the information may help you
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25 September 2017
Last Friday evening I brought my parent in law (71 yo) to ICU in this hospital because he could not defecate for 4 days. To my surprise the doctor asked for X-Ray the stomach first, otherwise he won't make any treatment; the reason was he wants to see the intestines. Because the patient was look weak, I agreed and let them do. Another surprise came after the doctor showed me the film result, which to my eyes I saw nothing except the vertebrae. And he said this time the x-ray could not capture the intestine because too much water inside it. To me it's ridiculous. I think the doctor is not competent.
Be careful and thoughtful before you bring yourself or your loved one to this hospitalresponse / report this review -
04 September 2017
Premium class n premium price
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17 June 2017
Friendly, helpful, and experienced nurses.
Great facility.
Clean hospital.
Closest hospital to where I love now.response / report this review -
08 June 2017
Fast response from nurses and friendly, helpfull professionals attitude.
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25 April 2017
clean, healthy, fair pricegreat services.
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16 April 2017
Nice hospital. Good service. Has many good doctors.
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05 April 2017
Doctors are good and friendly, willing to explain. Building and environment are clean. Parking is free. Please expect long wait. I have been here many times and average waiting time is one and half hour (excluding experience in Emergency Room, of course). So be sure to make yourself comfortable and bring gadgets, books, or simply a friend to converse with.
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04 January 2017
When I was on vacation in Surabaya I injured myself and decided to go to the nearest hospital which was this one.
When I came in I was pleasantly surprised that it had free WiFi and seem to have a modern facility where you check in via a screen in the lobby.
This is the moment things got bad however because the screen was buggy and didn't let me check in and only prompted me to do it manually.
I had a reservation for 10 and came half a hour earlier, but got treated on 12:34.
This is unacceptable as I had to wait 2+ hours even though I had a reservation!!!
During that time i asked the staff but they were very unhelpful and very rude.
When I had to go to the toilet it was very dirty and very crammed.
The hospital was very unhygienic and and there was only one hand sanitizer and no masks
The only saving grace is the free Internet, the good cafeteria and the good doctors.response / report this review -
02 January 2017
One of three Ramsay Healthcare owned hospital in Indonesia..
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27 November 2016
Nice hospitalnice service..
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21 September 2016
Clean, Quality, and Healty. But no 4G here, so i remove 1 star
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16 August 2016
Rumah sakit berkelas. Pelayanan baik. Nyaman.
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22 July 2016
Friendly staff, good service. Looks clean and cozy.
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18 April 2016
Dekat dngn rumah
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16 April 2016
Dekat dengan rumah
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20 January 2016
Good Service, Good People, Exelent Hospital !
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12 December 2015
International standard hospital. They have better equipment than most hospital. It's very clean, there are hand sanitizers everywhere.
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27 September 2015
sangat bagus..
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