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About

Embassy of the United States of America is an embassy, located at 11, Jl. Medan Merdeka Sel. No.3-5, RT.11/RW.2, Gambir, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110, Indonesia. They can be contacted via phone at +62 21 50831000, visit their website id.usembassy.gov for more detailed information.

Location :
11, Jl. Medan Merdeka Sel. No.3-5, RT.11/RW.2, Gambir, Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10110
Added by Jopie, at 15 January 2016

Opening Hours

  • Monday 7:30 AM – 4:00 PM
  • Tuesday 7:30 AM – 4:00 PM
  • Wednesday 7:30 AM – 4:00 PM
  • Thursday 7:30 AM – 4:00 PM
  • Friday 7:30 AM – 4:00 PM
  • Saturday Closed
  • Sunday Closed

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21 Reviews

  • BlueGoose Photo
    22 June 2021

    Got good service and fast turn around on services needed. Friendly and professional personnel.

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  • Aily Kusmanto
    15 June 2021

    Brought a baby sitter for interview, as a sponsor I was suppose to be in the interview but was asked to step out. Baby sitter was confused of course; and I was not given a chance to explain the emergency Doctor situation for the purpose of the trip

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  • Misanthropic Rituals OFFICIAL
    12 April 2021

    I'm an American citizen and I have to say that this embassy is beyond terrible. Incompetent staff - absolutely uninformed - plus they don't even act like they want to help. Their automated phone service doesn't work but if you manage to get passed that, they still won't answer the phone. They make being an American in Indonesia much harder than it has to be.

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  • Jeffrey Spanogle
    08 February 2021

    This is a typical American embassy for national and foreign services. However for me, the difference is that they are patient, helpful, and responsive and they provide a number of additional ‘small things’ that go a long way. The people who work here have all been courteous when dealing with us and accommodating given that we are usually trying to manage several children as well. Emails are normally checked once per day and replied within 1 day. If an American is enrolled in the STEP program, they provide helpful or critical updates about situations in Jakarta or Indonesia. The embassy has also gone through a number of renovations with a whole new building; these updates make it easier and provide a more pleasant/beautiful experience. The older building was dated and quite small (it’s now a redone bathroom building on the way to the main building).

    Issue for some people revolve around security. Sure, there might be some issues here but they need to keep things safe. You can’t bring electronics inside and they won’t let you bring and store larger devices like iPads at the security entrance. You can’t park here (or nearby for that matter) so you either need to take public transit, a taxi/grab/driver, or park and do some walking. During the pandemic, this has to be the most frustrating part of visiting for us, but there’s not much that the embassy can change to accommodate the situation.

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  • Hof
    02 February 2021

    Extremely helpful on a short notice and able to work with us to make sure our emergency passport was completed. We actually were able to get ahold of them via phone and email and they streamlined the process and allowed items to be blank if they weren't needed. This was a breathe of fresh air because the US Consular in Bali was completely useless for about 8 of the 10 days we had available, where we then called these guys and they made it happen in 2 days. Found a flight same day, drove to the airport and processed the emergency passport in under 2 hours. We are very thankful for the competence of this Embassy.

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  • James Long III
    29 January 2018

    Wow! They get you in and out of there very efficiently. Normal embassy process with checking in all your electronic items. Reminder no laptops and they can't store larger electronic items

    Completely impressed with security outside helping me get a taxi back to train station and translating in Indonesian for me.

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  • EKa Nurul
    18 December 2017

    Dear, donald trump please stop the transfer of the capital city of jerusalem to israel. if not then you will and all citizenship you will get surprise from all Muslims in the world criticize you, zholim country, zionis, and destroyer of the country .. your country will be drowned and damned.

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  • BAGGIO ONLY
    15 December 2017

    I need visa pasport n much money for life at usa.

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  • Matthew Vincent Stevenson
    12 December 2017

    God Bless USA 🇺🇸! Someday I’ll be immigrate to USA and get a green card as permanent resident there! Make our new life there, get a better job and education, and vow to get US nationality!

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  • Bilif Souloffredom
    25 October 2017

    the american embassy office is very good, i am from indonesia

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  • Febriano Nugraha
    29 September 2017

    Best experience ever. Next year my US visa will be expired. Should I comeback again? Hahaha

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  • Iman Prastyo
    26 April 2017

    will be very long line to get to the embassy for the visa, located in the central Jakarta with very high security check.

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  • Aqmarina Rasika
    31 March 2017

    why do they build huge building? what is the purpose? they are inside state palace area or ring 1. i think government must not allow them to build their giant building.

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  • Cecep Sihabudin
    06 March 2017

    One of The bussiest Embassy in Jakarta early in The morning a Lot of people quieue for applying us visas

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  • Sisca Sugiharja
    26 February 2017

    Optimism for..freepoert exmps.

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  • Ming Wijono
    14 February 2017

    A new building is under construction. It will be the largest embassy in Indonesia.

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  • Husnia Ramdan
    09 December 2016

    Always very helpful and attentive Thank you for the wonderful service

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  • Fikry Rachman
    21 October 2016

    They leave me with no clue why I can't get my M1 visa. They blamed me as international student why not changing school if something happen with previous school. F1 or M1 visa can't change freely or easily move to other school (even I already in US). I guess they have to read their own rules more.

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  • Manshur Chotib
    30 May 2016

    Nice place. Btw what's the detail address? Can someone provide the new address one in detail? Thnx

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  • Ayu Cahyani
    11 May 2016

    good evening Mr/Mrs,i would like to now the information from your office.because it has been to weeks i got the information that,in your office UN EMBASSY there is cleaning security stamp of the money. cause i got the package ( money ) from Caxia bank in Spain . The said could't sent the money via account because to much ( $ 7,7000,000 ) so the took the option sending via UN EMBASSY.
    IT IS RIGHT OR NOT???
    I NEED MORE INFORMATION

    BEST REGARD FROM AYU (DENPASAR BALI)

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  • Dhoni Muhamad
    22 January 2016

    New Building are coming Thats great. Still on going project

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