Got good service and fast turn around on services needed. Friendly and professional personnel.
Brought a baby sitter for interview, as a sponsor I was suppose to be in the interview but was asked to step out. Baby sitter was confused of course; and I was not given a chance to explain the emergency Doctor situation for the purpose of the trip
I'm an American citizen and I have to say that this embassy is beyond terrible. Incompetent staff - absolutely uninformed - plus they don't even act like they want to help. Their automated phone service doesn't work but if you manage to get passed that, they still won't answer the phone. They make being an American in Indonesia much harder than it has to be.
This is a typical American embassy for national and foreign services. However for me, the difference is that they are patient, helpful, and responsive and they provide a number of additional ‘small things’ that go a long way. The people who work here have all been courteous when dealing with us and accommodating given that we are usually trying to manage several children as well. Emails are normally checked once per day and replied within 1 day. If an American is enrolled in the STEP program, they provide helpful or critical updates about situations in Jakarta or Indonesia. The embassy has also gone through a number of renovations with a whole new building; these updates make it easier and provide a more pleasant/beautiful experience. The older building was dated and quite small (it’s now a redone bathroom building on the way to the main building).
Issue for some people revolve around security. Sure, there might be some issues here but they need to keep things safe. You can’t bring electronics inside and they won’t let you bring and store larger devices like iPads at the security entrance. You can’t park here (or nearby for that matter) so you either need to take public transit, a taxi/grab/driver, or park and do some walking. During the pandemic, this has to be the most frustrating part of visiting for us, but there’s not much that the embassy can change to accommodate the situation.
Extremely helpful on a short notice and able to work with us to make sure our emergency passport was completed. We actually were able to get ahold of them via phone and email and they streamlined the process and allowed items to be blank if they weren't needed. This was a breathe of fresh air because the US Consular in Bali was completely useless for about 8 of the 10 days we had available, where we then called these guys and they made it happen in 2 days. Found a flight same day, drove to the airport and processed the emergency passport in under 2 hours. We are very thankful for the competence of this Embassy.
Wow! They get you in and out of there very efficiently. Normal embassy process with checking in all your electronic items. Reminder no laptops and they can't store larger electronic items
Completely impressed with security outside helping me get a taxi back to train station and translating in Indonesian for me.
Dear, donald trump please stop the transfer of the capital city of jerusalem to israel. if not then you will and all citizenship you will get surprise from all Muslims in the world criticize you, zholim country, zionis, and destroyer of the country .. your country will be drowned and damned.
I need visa pasport n much money for life at usa.
God Bless USA 🇺🇸! Someday I’ll be immigrate to USA and get a green card as permanent resident there! Make our new life there, get a better job and education, and vow to get US nationality!
the american embassy office is very good, i am from indonesia
Best experience ever. Next year my US visa will be expired. Should I comeback again? Hahaha
will be very long line to get to the embassy for the visa, located in the central Jakarta with very high security check.
why do they build huge building? what is the purpose? they are inside state palace area or ring 1. i think government must not allow them to build their giant building.
One of The bussiest Embassy in Jakarta early in The morning a Lot of people quieue for applying us visas
Optimism for..freepoert exmps.
A new building is under construction. It will be the largest embassy in Indonesia.
Always very helpful and attentive Thank you for the wonderful service
They leave me with no clue why I can't get my M1 visa. They blamed me as international student why not changing school if something happen with previous school. F1 or M1 visa can't change freely or easily move to other school (even I already in US). I guess they have to read their own rules more.
Nice place. Btw what's the detail address? Can someone provide the new address one in detail? Thnx
good evening Mr/Mrs,i would like to now the information from your office.because it has been to weeks i got the information that,in your office UN EMBASSY there is cleaning security stamp of the money. cause i got the package ( money ) from Caxia bank in Spain . The said could't sent the money via account because to much ( $ 7,7000,000 ) so the took the option sending via UN EMBASSY.
IT IS RIGHT OR NOT???
I NEED MORE INFORMATION
BEST REGARD FROM AYU (DENPASAR BALI)
New Building are coming Thats great. Still on going project