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About

éL Royale Hotel Jakarta is a lodging, located at Jalan Bukit Gading Raya No.Kav. 1, RT.18/RW.8, Kelapa Gading Barat, Kelapa Gading, Klp. Gading Bar., Klp. Gading, Jakarta Utara, DKI Jakarta 14240, Indonesia. They can be contacted via phone at +62 21 45873355, visit their website el-hotels.com for more detailed information.

Location :
Jalan Bukit Gading Raya No.Kav. 1, RT.18/RW.8, Kelapa Gading Barat, Kelapa Gading, Klp. Gading Bar., Klp. Gading, Jakarta Utara, DKI Jakarta 14240
Added by Jopie, at 29 May 2013

Opening Hours

  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours

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39 Reviews

  • Anonymous
    26 May 2018

    Good hotel..the room was not quite big but clean. The pool was nice and have kids pool. Too bad when we stayed there the 11th floor just finished repainted the walls..so the smell from the paint still quite strong.

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  • Anonymous
    08 May 2018

    Standard facility hotel, parking are spacious, food could be improved, check in and out takes time and complicated even for a client that regularly use this hotel

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  • Anonymous
    20 March 2018

    The hotel is located just beside Lotte Mart and the room is very neat and comfortable to stay. The only downside I would say is probably the breakfast offering is subpar. Other than that, worth the stay in here.

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  • Anonymous
    18 March 2018

    Coming over to meet a friend who visit jakarta, love the lounge and coffee shop. U can order from furama restaurant as well

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  • Anonymous
    04 March 2018

    Went there as a transit place for a cousin's wedding, and stayed for a day and a night, so maybe not much to tell.

    The hotel room, if I described it correctly, is closer to an apartment with three bedroom: one with a double bed (with a bathroom), and the other with two singles. A bathroom is available for share in the unit. It also consists of a living area, dining table for six, and a pantry-like area. In the latter area, there is a refrigerator (with small freezing compartment), a microwave oven, and a dust bin of small size. The staff will come and clean the room at around 13h (1 pm) by default.

    I found the shared bathroom (shower room) is not designed very well to me. The shower unit has neither door nor curtain which would easily cause puddles. It defeats the purpose of dry bathroom the designers apparently would like to achieve, as proven by the choice of toilet paper installation instead of jet shower. A plus point, however, goes for the hairdryer in the bathroom.

    The hotel observes an irrational floor numbering (skipping floor no. 4 and 13, at least). Three elevators (one of which is a service elevator are available. And finally, free parking (3 vehicles per room) is available upon request at the front desk.

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  • Anonymous
    04 February 2018

    Bagus.. Keep up the good works.. Will be right back with my dots.. Tq elRoyale

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  • Anonymous
    01 January 2018

    service is so so, you need to waited around 1-2 hours in high season to get your room. their standard room quite small, so get the deluxe one, or if you bring little children, gwt the premiere one. for family, get the family suite, its nice and you can get along there since its spacious and wide.

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  • Anonymous
    24 December 2017

    Nice hotel and nice room too. Breakfast is good, with variation of food. On agoda there's no information about bathroom, but when u come to front desk, they will offer u, if u want bath tub or standing shower kind of bathroom. Check in process is fast and simple.
    Swimming pool is available, but if u not so good for swimming, better u prepare your safety swimming tool, coz hotel not provide any. The pool has 1.35 meters depth, and one pool for kid. The big pool only have one leader.

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  • Anonymous
    19 December 2017

    very Great service!
    all the employee are really helpfull,
    the breakfast is nice
    for higher room you will get a beautifull view.
    Excellent!!

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  • Anonymous
    30 November 2017

    stay at this hotel for wedding accommodation. room was small, there was only 3 elevators available for the entire 20something floor, breakfast was standard, pool was small and the hotel had thiefs inside. my mom lost her jewelry, reported to the hotel and they did not have good intention of helping to find the thief. NOT reccommended!

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  • Anonymous
    15 November 2017

    Ich war bisher zweimal in diesem Hotel. Das erste Mal hat mir sehr gut gefallen. Hier gab es nur auszusetzen, dass ich ein Twin Bettzimmer anstatt eines Kung Size Nettes bekommen habe. Dieses Mal wieder dasselbe. Leider war der AC kaputt und es kam Wasser heraus. Auch gibt es zu wenig Fahrstühle. Der Service ist gut und das Frühstück lecker

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  • Anonymous
    07 September 2017

    Nice hotel, good service, clean dan cozy room . Near from Mall Of Indonesia (MOI) and place of good food (Kelapa Gading) . Breakfast is good

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  • Anonymous
    09 August 2017

    One of a best 4 star hotel located North Jakarta. Located near MOI, Artha Gading Mall, lottemart and other big supermarket. Also near paladian park and hospital. The traffic can go both ways.
    The breakfast was good and complete, the bedroom have nice view and a nice scent, very clean room n bedsheet. And need only about 30mins to Halim Airport and about 1hr to Soekarno Hatta airport.

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  • Anonymous
    07 August 2017

    Rooms are too narrow, no dresser mirror. And breakfast foods less variations for 4 stars hotel. View from our room good. And swimming pool for children is limited space.

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  • Anonymous
    23 July 2017

    Okay.. A little bit pricy compare to aryaduta semanggi

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  • Anonymous
    20 July 2017

    Hotel is good.. but the breakfast not good for example if one of kind of food finish they didn't refill. And also they should have international food for breakfast. The lift only 3 and the hotel have so many visitors.. any way the hotel is very good and comfortable. The stuffes are so kind,lovely,helpaful.

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  • Anonymous
    29 June 2017

    Simple, minimalis, kolam renang lumayan nyaman, ada kolam untuk anak2..And sangat dekat dengan Mall Of Indonesia

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  • Anonymous
    28 June 2017

    We booked 2 rooms for ied holiday for family vacation. We decided to book it from grand whiz website rather than any other hotel search engine apps. As grand whiz hotel offer better variety of rooms.

    However we have some of critic to the hotel management :
    1. Website grand whiz need some improvement on their process of booking. It is not user friendly and lack of payment options.
    2. As we have difficulities to book. We have tried to pay with credit card but it doesnt approved by hotel for some of credit card (mastercard). And finally we made it to cc payment (visa). However my booked with approved payment and unapproved payment. Receptionist can not find our approved booking. It takes them half hour to check and need me to verify by message from my credit card bank to assure that we have pay that booking. Really such a dissapointment.
    3. After the book is confirmed by the front desk named Anin as far as i remembered. They told us to wait as their room not ready. And it is 12.30pm btw. She can not confirmed how long do we have to wait. ( she just said in bahasa "iya sebentar ya bu".
    4. After she told us to wait. We decided to eat and come back to hotel by 3.00 pm but the room HAVENT ready yet.
    And we can not get the non smoking room with the same floor for both room we booked.
    5. As u may see the bathroom. It is not private if we didnt stay with family. We can peek inside the bathroom.
    6. And this is my second night to stay. We asked to clean the room. 11 floor but the room services did not close the door properly. So any Outsider can go in to our room. Fortunately we didnt see any material things is gone.

    Surely, this experience makes us learn something from GREAT Grand Whiz.
    Hopefully Grand Whiz can improve.8

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  • Anonymous
    21 June 2017

    one big new placea in the middle of kelapa gading

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  • Anonymous
    31 May 2017

    Nice interior. Easy access. Friendly and helpful staffs.

    If there was more elevator, it would be much better

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  • Anonymous
    17 May 2017

    The service quality from the hotel staff is really good. Supporting facilities like lcd projector, AC, etc are well functioned.
    The taste of the food is great. And good variety of menu.

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  • Anonymous
    30 April 2017

    It's a nice place to entertain your customers or when you want to indulge your senses

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  • Anonymous
    20 April 2017

    Kamar premiere besar sayang ac nya lama banget dingin nya, bathroom besar, bisa milih bathtub atau shower (buat yg premiere) sayang nya aer nya kecil ngocor nya 😣 mdh2an next dsini udah ada peningkatan

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  • Anonymous
    28 March 2017

    Good location, the staff are friendly, and quiet clean

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  • Anonymous
    25 March 2017

    A "hidden"-nice hotel and not too big hotel

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  • Anonymous
    07 February 2017

    Low quality facilities for a 4-star hotel. Breakfast and lunch are just OK, but I rather walk to Mall of Indonesia for dinner because the menu is just a no.

    Service and facilities resembles to a budget 3-star hotel. So it doesn't worth the price.

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  • Anonymous
    25 December 2016

    Clean and cosy near lotte supermarket and Mall of Indonesia.

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  • Anonymous
    19 December 2016

    Stayed in 3 BR apt. good hotel for family, with amenities in walking distance. Offer good facilities, cleanliness and very convenience. Plan to stay again in future.

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  • Anonymous
    01 December 2016

    Pro : Great room quality for the price (quite big, clean, cozy and quite luxurious)
    Cons : Google maps positions is misleading
    Hard to spot hotel entrance (easily missed)

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  • Anonymous
    19 September 2016

    Very good hotel on good price

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  • Anonymous
    06 September 2016

    Strategic place. Can find a grocery just next to it. But no breakfast for agoda booking.

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  • Anonymous
    13 August 2016

    Nice swimming pool. The suite is poorer than what they put on photos, but still clean and acceptable for the price. The breakfast is overly crowded. Overall, acceptable.

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  • Anonymous
    28 July 2016

    Great room, competitive price, has a ground swimming pool, and breakfast buffet. This is my most visited hotel whenever I'm in jakarta

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  • Anonymous
    07 July 2016

    They definitely need to renew their lift, for a more than 20 fl hotel, we need to wait about 15 minutes just to get a lift. Wasting time.
    They only have 3 lifts, 2 for guest and 1 for service which also be used for guess. Unfortunately the service lift was worse, sometimes they just dead suddenly or the door won't open.

    The room? Quite small for 4 stars hotel. Comfy bed, but the pillow was bad.

    Breakfast? For 4 stars hotel, their breakfast was disappointing.

    Won't come back in a near future.

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  • Anonymous
    24 November 2015

    Very comfortable, especially the dining room and pool.

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  • Anonymous
    29 October 2015

    Quite comfortable. Have stayed there 2 times

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  • Anonymous
    25 October 2014

    Got a problem with toilet flushing and they ignore to fix it. No robes. Dirty toilet. 4 stars? Really?

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  • Anonymous
    10 October 2014

    Good value.
    Took a couple of goes to accept my credit card.
    WiFi on the whole ok not consistant either fast or painfully slow.
    Elevators take a long time which was annoying.
    Breakfast pretty good buffet style with plenty of choice for all.
    Not far from MOI mall and right next door to Lotte Mart supermarket.
    My room haf adjoining doors and could hear people talking in next room not great sound proofing.
    Generally a good experience though.

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  • Anonymous
    05 June 2013

    It was great experience to stay a week in Grand Whiz, the room well organized, the room service was fast, and the food very delicious.
    The location was strategic. It takes 10 minutes to go out (shortcut) and shop in Lottemart.

    Note:
    The map is too far from the original location, please fix it.
    It's located side by side of Lottermart

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