About
Location :
Added by Jopie, at 22 December 2016
Opening Hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 10:00 AM – 7:00 PM
Gallery
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14 Reviews
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27 October 2017
The whole staff was very rude and checked the watch at 18:45 when they close at 19:00 - they were not really enjoying their job. If they can't treat customers in a way that is acceptable in the EU, then please work somewhere else. :) A good example of handling the customers with care is at Mihályi (in Vác). ;)
Oh and why don't they use season fruits? Using cherry from the can doesn't show quality to me ^.^response / report this review -
27 October 2017
Famous place for cakes and dessert.
I find the food ok. There is no wow factor and I won't specially seek out this place.
In fact , I found the sour cherry strudel they serve in this outlet as not much better than the strudel and pastry stall in Central Marketresponse / report this review -
21 October 2017
Just lovely. Fast service. Well worth the wait if there is a queue. Chestnut cake, and Caramel cake are delicious!
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19 October 2017
I had a Poppy strudel and I enjoyed it while it lasted and very good coffee. My wife had a Apple strudel and thought it was very tasty. My daughter had something boring which was 2 cheese straws - nice but a bit salty. The prices were amazing.
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17 September 2017
The Kreme is amazing. Pretty busy round lunchtime on a Saturday (as you would expect)
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06 August 2017
Fantastic kremes!!! One of the best in Budapest! We liked the history of Ruszwurm and the prices were very good too!
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05 August 2017
Although in a very touristy area, at the time we went (5:30 on a summer Saturday evening) it wasn't too busy. The food was delicious and the service was efficient but friendly. Pleasantly surprised.
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02 August 2017
I make a point of always popping into this café anytime I'm in Budapest but I must say my last visit this week was not particularly pleasant. There's what can only be described as disorganized chaos going on when there happens to be large crowds there. All of the guidebooks refer to this confectionery meaning that large numbers of foreign tourists with very different cultural backgrounds and methods on the concept of waiting your turn/queuing are readily apparent. I ended up waiting approximately 15 minutes to finally get a table in spite of the fact that people that had shown up much later than me had already forced their way towards tables that hadn't actually opened/cleared.
The pastries and cakes are tasty but they know their market and you'll rarely find locals willing to pay the amounts charged. Very similar desserts can be obtained at many other places particularly off the beaten path, and at significantly cheaper prices. But the best part of the visit was after finally acquiring a table, one of the waiters who's name is Viktor decided to become overly dramatic about a dry umbrella that I had carefully placed on the edge of a bureau in the front room next to my seat at the front door. Coming over and grabbing it without asking and boorishly claiming that this was a "200 year old" bureau that was already in a state of disrepair and beaten up by chairs and table tops gouging into the woodwork was somehow deleteriously affected by me placing my umbrella on the countertop. I then noticed several more customers coming in with blatantly dripping and open umbrellas be intercepted by Viktor and again either have their umbrellas grabbed from them and put in an unguarded can at the front door or else shamed into turning around to put their umbrella in said can. I can say definitively that several of them turned around and walked out all thanks to Viktor's attitude problem.
I couldn't be bothered to complain to the manager while I was there because as I said, the level of chaos that was going on in the café at that time would never of allowed an opportunity to try to find a manager. So this is the next best thing as a word to the wise for anyone prepared to put up with that kind of behavior.
The other issue was that this evening, on the day after, I happened to be in the area and foolishly thought about popping in a second time for a quick piece of cake only to discover that the café closes so early at 7 PM when there was still a significant amount of foot traffic everywhere in the Castle Hill area. Makes no sense why they are willingly giving away business to other establishments in the area serving similar types of food. Unfortunately due to a certain poor customer service, my review of two-stars stands since it overshadowed any positive sentiment to the visit like the older woman who was actually my waitress. She at least knew what she was doing.
I'm not a traditional tourist so unlike these four and five-star crazy reviews which I take with a large grain of salt, I've had an opportunity to visit this place on a number of occasions over the past several years and can give a reasonable review. The coffee was fine, I wouldn't say it was wonderful. The tortes are a mixed situation very much dependent on what you order. In terms of pricing, anyone that's claiming that the prices were cheap [I saw several of those in earlier reviews] or even reasonably priced, means nothing because a comment like that is entirely dependent on what they either expect the price should be or in comparison to what they pay in their home country. An unbiased assessment on the pricing would have to be done on the basis of what you should expect to pay - quite frankly the prices are at least 33 to 50% higher than other locations for similar quality. Now you are paying for the fact that it's in a tourist area, and you are paying for the fact that they know that the vast majority of customers are going to be foreigners that have no concept of what any of these items should cost [evidenced by earlier reviews] not reality. Let's be real here people!response / report this review -
12 July 2017
What a lovely cafe! If you time it right, you don't have to wait to long for a table. Otherwise you have to wait for a bit until a table opens up. Once you have a table the waitress will come to you so please be patient. This place has a cozy atmosphere and so many cakes to choose from. Customer service was excellent, everyone spoke English and even recommended us what tea to order. Great service, price and portions were appropriately. Would come back when I am in Budapest.
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09 April 2017
The espresso tasted wonderful. They have professional baristas. Staffs are nice and friendly. Very impressive.
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13 March 2017
Lovely cafe. Staff is nice. Drinks and desserts are good, too. But it's too sweet to me.
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25 February 2017
Historic café with truly amazing cakes, they have to be seen and tasted to be believed. The décor is beautiful carved wood panelling.
Be warned it can be very busy, but definitely worth a visit.response / report this review -
22 January 2017
One of the oldest pastry shops in Budapest. The dobos torte and cream cake are some of the most popular cakes served. And the lemonade is tart and refreshing. With seats being limited they almost rush you out of your seats. Nonetheless delicious cake and beverage.
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29 December 2016
What a lovely cafe! If you time it right to come here you don't have to wait to long for a table. Otherwise the you have to wait for a seat to open and the waitress will come to you once you are seated and ready. It has a cozy atmosphere and so many cakes to choose from. Customer service was excellent, everyone spoke English and even recommended us what tea to order. Great service, price and portions were appropriately. Would come back when I am in Budapest
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