The staff were wonderful, the food was excellent. One of the best hotels we have ever stayed in.
We stayed in the hotel for a few nights and it was great. The hotel is really nice, the place was super clean, the staff was really friendly and helpful. The restaurant was also really good. We visited Dubrovnik for my birthday and the staff found out about it, so I received a box of chocolates, which was a really nice detail to add to my holidays!
In the evening of July 22, 2017, I tried to explore a dinner venue for a party of 11 from Hong Kong and UK. I first arrived at the hotel restaurant before 21:00 and knew from the staff-in-charge that their last order time was 21:30. When I returned with the party of 11 at the spot at 21:29, the same staff sternly turned us away, emphasizing that their computer time was already 21:30!
Food was excellent and the service was really helpful especially with choosing wine
Just spent a week at the beautiful Hotel Kazbek. I usually don't spend time rating the hotels we stay at but this was an exceptional experience. One of the few times we have experienced true 5star service in Europe. From the first day we arrived the staff knew our names and went out of their way to support us. The breakfast is just fantastic, no menu needed, we just ordered what we felt like and the kitchen staff made it and also remembered it to the next day and next day. Pool is secluded and it feels like your ownonly one day out of six were there other people in the pool(kids had a blast!)very private. One of the days, we asked the reception to book a speedboat and the two skippers picked us up with the boat literally outside the hotel and the reception staff was waiting for us with new towels and water to bring for the trip. We had lunch at Bowa one day at one of the islands (this is also an absolute must).
Family of 5 from London.
Wir waren ohne Vorreservierung beim Hotel Katzbek.
Leider war es ausgebucht.
Die Dame an der Rezeption hat sich trotzdem sehr bemüht uns anderweitig zu helfen.
Das nennt man Service ernst nehmen.
Das habe ich woanders schon ganz anders erlebt .
Deshalb 5 Sterne
The beefsteak was delicious.
Sve pohvale restoranu, educirano osoblje i vrhunska hrana.
Increible relación calidad precio, muy acogedor
Vi åt middag här vår sista kväll i Dubrovnik och det blev en av resans höjdpunkter. Hotellet har en härlig atmosfär och är autentiskt inrett i Kroatisk stil. Maten och vinet var fantastisk och personalen var jättetrevlig.