We had an amazing stay at Smartline Palma Rima. One of the best and awesome hospatility. The most honest, hardworking, generous and professional management and staff. The pool is really big and clean and the Perfect holiday destination.
An older hotel with time now taking its toll on the fixtures and fittings. With that said it's a 3 star and a good 3 star for the region. Anything lacking is more than made up for by the attentative staff who go out of their way to make The Gambia experience more enjoyable.
Staff are very friendly and always willing to help. If you come to Gambia looking for 5star think again. The room is simple bed ceiling fan and bathroom. No Tv no tea or coffee in room but they have a restaurant on site. Anyway you should be out and about not stuck worrying about what is not in your room. Go see the country and get to know the people. The hotel should be just a place to sleep and freshen up
wonderful friendly, helpful staff and in good location. rooms good size and clean but limited facilities and in desperate need of a major overhaul, however pool was adequate and plenty of sunbeds, entertainment was very good and for the price couldn't really complain. Overall would stay here again
Lovely atmosphere and the staff could not be more helpful. Good value for money for a budget hotel. Beautiful pool area and excellent breakfasts. Would definitely return.
We have stayed at this hotel twice - we love it! It is humble and basic, only 3 stars, but the staff are amazing. They only earn a pound a day, so don’t forget to tip them at the end of your stay.
It’s a cheap holiday if you go with Thomas Cook. We went all-inclusive and enjoyed tasty meals.
It might be better to go B and B, and go out and about for dinners. Then you support the local economy.
I had a great time. Fantastic location and very friendly and helpful staff.
Staff friendly and pleasant.
Food ok in the morning it's the same every day.
If you need to use a taxi they are just outside hotel green in colour. We used Buba Jawara (aka Bob) he was very trustworthy and reliable he was pleasant to work with.
The only good things about this is the bed and breakfast. Swimming pool 4/5. You need to play for fan or air conditioning you will not survive without its 10£ a day it's ridiculous in such a hot country!
Went in 2015
Superb holiday, with VERY friendly staff, always willing to help.
Nice hotel, very clean, good pool with plenty of sunbathing options.
Very close to the beach, but be aware everyone wants to be your friend, and they never forget you if you say maybe next time!!!
Plenty of places to see and do like the alligator museum and monkey place!!
They were building a giant Lion enclosure for bubu the lion.
Do not be afraid to ask the locals for taxi's or even guides.. Always take the green cars.
bon coin
Hotel is fairly comfortable. It's a bit dated and could do with a deep clean and a refurbishment in both the rooms and public areas however the pool and surrounding areas are cleaned regularly. Wifi is available in the pool area and the reception although it is only suitable for browsing, facebook etc. Breakfast is a mix of hot and continental food and some items change on a daily basis. It's nearby a fair selection of decent, restaurants to suit most tastes and there is a supermarket across the road along with various local fruit sellers. Hotel staff all seemed very pleasant although a bit of basic attention to detail (ensuring enough plates and cutlery) would be an improvement. Otherwise, we enjoyed our stay and would consider returning in the future.
great but avoid the beaches too many helpful people trying to escort you
Great value for money..its basic. If you're not fussy it's great. People are very friendly and helpful. A great place to start and experience The Gambia. The odd power cut in the evening which lasts about 5 mins but that just adds to the charm of the place. Go and find out and explore!!
The management and owners in this hotel are vile. They treat the staff disgustingly in front of guests and pay them just £1 a day.
The hotel itself is extremely backward and dated. They say it's been renovated but it's just a lick of paint.
The staff were incredibly happy and friendly however all came and told us how they got treated during our Christmas break which was extremely upsetting.