Very nice room and serices is good
Good value, located within walking distance to center. Good hearty breakfast.
Friendly staff and nice place to stay!
A pity this good hotel has the worst beds. Nearly ruined our visit to Granada due to backpain. Thankfully the other hotels on our tour had your average confortable bed at the least. I slept a lot better on college rooms while traveling on the cheap.
Despite that the rest was good: nice staff, adecuate services for the category (except, of course, the beds we got)
Good service, very clean, nice room with air conditioning and bathroom. The food of the restaurant was not the best but you have a lot of bars and restaurant very close.
Nice rooms and adecuate pricing.
All was good
The Best hotel of the world
The pool was beautiful, location was great, service was awesome. Loved every part of it. And our room was amazing, wish we would've stayed longer.
As well as heading further south, we stayed at this hotel for three nights in July while visiting Andalusia. Temperatures were very hot, even for the locals, so the internal air conditioning was very welcome. The large new rectangular building is immediately recognizable, though perhaps out of keeping with its surrounding environment.
On the positive side, the beds were comfortable but separate, not a double as requested. The environment is generally quiet and there is a nearby monastery to visit, as well as a good Tapas bar. The hotel is a fifteen to twenty-minute walk from the centre of Granada, though there is a bus service for the less active.
In the bedrooms, the emergency exit, TV LED and ceiling fire alarm lights are all too bright and no one would have a home bedroom with so much light pollution. Take a sleep mask!
Breakfasts very ample (despite apparent complaints of insufficient variety etc.) but the service varied from indifferent to bordering on the avoidably ignorant.
Reasonably good swimming pool on top (fourth floor) - new and with disabled access. Sufficient for a few strokes. There is also a Jacuzzi. Sun loungers provided, but no shades.
Wi-Fi was free but stopped working after 24 hours. After a telephone call to reception, it mysteriously started working again a few hours later - no explanation, same next day
The hotel was clearly new once but usage and sun damage have taken their toll - melted or damaged signs and walkway corners, bar and cafeteria sofas damaged.
No common rooms apart from the café/bar and a couple of facing sofas in reception, commonly in use while couples wait for taxis to the centre. There is also a bus service.
The receptionists hardly greeted anyone leaving or arriving (after initial check-in); they look away and almost bury their heads in a screen. The older one replied only "Correcto" on checkout - where was the 'Buen Viaje'?! A bit of civility would not go amiss. Regardless, it is doubtful their peculiar attitude is likely to improve while their income stream from plentiful American tourists continues; visitors to the Alhambra need accommodation.
If we go again, we will look at somewhere more welcoming and a bit nearer the centre!