About
Location :
Added by Jopie, at 18 April 2016
Opening Hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Gallery
Add missing information
5 Reviews
-
18 September 2016
Buen servicio.
response / report this review -
09 August 2016
It has a lot of history and is an older hotel. Bathroom are small and not much water flow in the toilet. They charge me $8 for a coffee at the bar. Doorman is super nice but all other staff are lost and don't know how to work on hotels. It is fancy but not a 4 start hotel, more around 3 starts.
response / report this review -
28 July 2016
Terrible experience. Horrible service. Stay away!!
I was quoted a different price online & when I arrived there, I was told that there was a slight price difference. Since it was late at night & I was tired because of the flight, I didn't bother arguing & just said fine. At the check-out day the total was completely different, up by about 30% of the original quote. The receptionist didn't know what was going on & couldn't help or even understand my simple questions. I asked for somebody who could speak English & the lady who came to help won't understand enough to answer either. At that point I decided to just pay & leave, since it was about an hour at the reception with no solution to the problem. I left very upset because of the discourteous, unprofessional & rude behavior of the staff. A week after I returned home, there was another charge on my card from the hotel & I ended up paying almost double of my original quote price. I called several times to address the issue & even wrote them several e-mails explaining the whole situation but no response or even an apology for their mistakes. No help whatsoever!!
The lobby area was busy & crowded. Food in the breakfast was great & that was probably the only thing I can appreciate about that hotel. I'd recommend considering any other option since, it has been a terrible experience staying with them. For that price, the least I expect is somebody who is willing to explain or at least listen. I never had such experience with other hotels in Santo Domingo. Staying way from them in the future & spreading the word so that people don't waste their money & time.response / report this review -
25 April 2016
Cómodas habitaciones, limpias. Hermoso jardÃn, casino, business center, piscina, buena comida
response / report this review -
25 April 2016
The rooms are very spacious and the staff is friendly. But to pricy compared to others.
response / report this review
