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Added by Jopie, at 06 November 2016
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16 Reviews
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24 May 2018
Great Location, Clean and quiet rooms.
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15 February 2018
Definitely worth 3 stars and almost 4. I had a great experience here and would definitely go back. The hotel is beautiful. I am usually negative so if I say it was a positive experience you can count on it. Breakfast was average but not bad. Rooms were very cozy and quiet. Hotel is close to everything. You feel very safe at the hotel has good overall security. Definitely worth a stay if in the old town of the city.
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14 February 2018
Very delightful hotel. The staff was amazing and the location was perfect.
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22 January 2018
Excellent ambiance! Great old world feel. Friendly staff! Would be 5 if not for the noisy fridge turning on and off every 15 minutes 24 hours a day! Also there was barely hot water one day and poor shower head and faucets. Maybe other rooms are better but overall good experience.
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01 January 2018
Rooms are very expensive for nothing, still have the old type of colonial settings and design. Good for those who love antiques designs.
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16 December 2017
Nice hotel, just in the middle of a stechy area
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10 December 2017
I was here for a business trip and stayed at Hotel Palacio. I really enjoy ma stay and it is a lovely place, rooms are nice, old style but classic and I like it. Staff is really nice and great. It was no problem to ad an extra night.
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24 October 2017
had an ok time, check in was fast, cable sucks, stayed for 3 nights and mayb an hour or two cable worked fine, rest of time I was told it was cable company fault that there was not service. Toilet problems were solved pretty quickly.
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22 October 2017
Bad area. Food mediocre. People were nice. Very small.
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26 September 2017
Great location, everything is within reach, and great staff. Loved my stay there.
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15 June 2017
Great staff, everyone is nice and helpful the rooms are clean and comfortable. Good location
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19 April 2017
Fantastic Hotel with close proximity to El Conde. Beautiful decor and clean rooms. Beautiful rooms and comfortable beds. Great AC and good service.
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01 April 2017
Do not stay here. I booked seven rooms for a group of students a month in advance. Their website was down, so I had to call to make reservations. After a couple of calls back and forth they reserved the rooms I needed (although they didn't have all the double rooms we needed, so we adjusted to singles where we had to). I called two days before arriving to cancel two of the rooms, and after a lot of back and forth we found there was no longer a reservation. It looks like they booked another group that happened to need 7 rooms and may have assumed it was the same group. I've stayed here a number of times and there always seems to be problems with our reservations. They are hit and miss with the website and e-mail. It is too bad, it is a charming location. But who wants the stress of dealing with reservation problems? Be warned- not worth the risk. Lots of better places to choose from.
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25 January 2017
Clean hotel with high ceilings, spacious bathrooms. Hotel is close to everything in the Zona Colonial. Staff were friendly.
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10 December 2016
Love rooftop pool and the sauna. The indoor parking is super small maybe for 12 cars and Its on a first come first serve including non guests (at a cost) so there is no guaranteed indoor parking. You may have to park in the street (also no guarantees you will find a close spot). Service was okay except they seem to have a problem with giving out towels for pool or for rooms.
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13 November 2016
Beautiful and rustic old world charm in the heart of the Colonial Zone. We loved this hotel and would stay here again.
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