Amazing experience inclusive breakfast buffet. Modern and classy Hotel, beautiful big rooms and bathroom. Complementary coffee in room. Fitness and swimming inclusive
Very warm and cosy feel in the lounge, superb breakfast with omelette making options and rooms were really big and nice ones. Staff friendly and location was excellent, always taxis available outside and only 5mins drive from big shopping street
Very nice hotel with very nice and comfortable rooms and friendly staff. The hotel is a bit further away from shops, supermarkets, etc. but it is quite close to the Tiergarten and the Siegessäule, which is very nice for recreation and sightseeing.
Very poor for a 5* hotel. The rooms are spacious but room service isn't available when it gets busy. I tried for about 2.5 hours with no joy to get through to the take away menu number. They also failed to ring me back from the main room service number, and then when I rang this again to try and order from the take away menu, they refused to take my order, saying I would have to pay the €9 room delivery charge as I had rung this number and not the take away number. When I objected, they again promised (again) to ring me back, by which time I had run out of patience. There are only two easily accessible power sockets in the room for anyone using an adaptor, with just one next to the beds. The doors to the rooms rattle every time another guest closes theirs. A bit fell off the shower rail whenever I used it. The swipe card system for the lifts and doors is just plain annoying. A 5* hotel worthy of the rating just shouldn't have service levels and niggles such as these.
The location is great! Close to the park and in a central area for sight seeing. I wish the room had air conditioning and a vent in the shower. Other than that the room is clean and classy. The staff is polite and helpful. Would recommend and stay again.
One of the best hotels I've stayed. It accepts pets and provides a huge bed with blanked for them (25€) :) sauna is very good, gym well equipped, good pool but bot so big. Very good service and breakfast. The staff is polite but could be less formal.
So so for a five star hotel. Didn't return my security deposit for 30 days. Very close to the city centre. Clean and modern.
The hotel is very nice. The entry way was quite warm yesterday, but I haven't experienced that since. Overall it seems a quality hotel and I would stay again if close to my venue.
My partner and I stayed in the hotel at the back end of 2016. The atmosphere and energy around this hotel is fantastic. The exterior area where you can sit with a drink and just people watch adds to the holiday. The bar runs fantastic live music in the evenings and is one of the few hotel bars where you would happily end every evening. Pull up a stool and enjoy a whiskey/cocktail and listen to the man on the piano play all the songs you know.
The rooms are spacious and the fitness spa is lovely. The service when we were there was really good, even when there was clearly a high profile wedding going on as well.
One of the few hotels I feel I genuinely miss when thinking about it. A brilliant place to base yourself for a long weekend in Berlin.
Nice business hotel. Rooms are modern, nice, new and clean. There is a pool, gym, and sauna area(fee). The rates are very reasonable. We paid a fee for an upgrade to the spa suite we we have our own sauna in the bathroom. That was nice since it is cold out.