Tranquil setting, nice views and surroundings. Beautiful rooms and fine food. Got a cosy bar with a piano player in the weekend. Staff is always helpful. Only the spa dissatisfied me. It's not inviting you to relax and spend some time there the way it was designed. As the hotel is located relatively high, it was snowing and everything turned white, when in the valley close-by it was pouring rain.
The hotel is almost perfect with chic decoration and design. The room is very big, suitable for families with kids. But the shower is not very clean, a bit old.
The swimming pool is wonderful, perfect for kids, even in a bit cold weather.
The breakfast is good with many choices. However the price is also a bit expensive.
TERRIBLE SERVICE!
No-one was at the door to assist me upon arrival so I had to carry my own bag out of the car& into the hotel. Had to wait 15 minutes at reception before I was helped& checked in. Had to carry my luggage and make my own way to my room. Room very superficially cleaned, very dirty under bed & behind furniture items. Very limited fresh fruit at breakfast. Only one vegetarian option on the entire menu at Johanns grill and the food is not good at all. The man at the door of Johanns grill is very rude & gave me a hard time about not making a reservation even thought I took the calinary package and the restaurant was never at fully capacity for dinner.
Amazing hotel and staff. Perhaps the best hotel our family ever stayed at. Recommend trying out the AMG rental service.
You are choosing this hotel for two reasons: the view and the service. This is a hotel of pure luxury accompanied by a magical view of the Alps. The heated outdoor pool at night is wonderful and the food (like all Kempinski hotels) is excellent. The rooms are spacious and the staff are friendly and accommodating. It's an absolute pleasure to be staying in this hotel.
First class hotel. Gorgeous location
Great hotel, the rooms are very quiet and the staff is very attentive.
Fantastic! My "Go to" mini vacation at Christmas and in the summer. And I live in the Intercontinental in Doha Qatar. Recommend having a room with a fireplace and an the amazing view of the mountains. Breathtaking!!!
The very definition of a five star hotel, this beautiful hotel boasts amazing rooms, great food, stunning spa facilities (the outside hot pool being a highlight for me) and some of the best views from a hotel window you can get of the Bavarian Alps.
Highly recommended.
Amazing from start to end. Great service, location is perfect, there's a reason why Hitler had his house built just a few hundred feet away from the hotel, and Göring had his where Kempinski now stands. There is a lot of WW2 history in the area, even a bunker system below the hotel which are unfortunately shut off, and buses going up to The eagle's nest are also very close.
The view from most of the rooms is stunning, like a post card the rooms themselves are huge.