Holmes Place - Am Gürzenich

Location :

Gürzenichstraße 6, 50667 Köln
Added by Jopie, at 12 February 2013

Add email
Add business description
Add Social Media
Add Products and Services

• Anonymous

  05 October 2017

  TOP

  response / report this review
• Anonymous

  06 August 2017

  Very nice place to get a good workout

  response / report this review
• Anonymous

  19 December 2016

  Good place but not so exclusive

  response / report this review
• Anonymous

  17 February 2014

  Although it seems like the 'best' sports-club in Cologne, do not believe it! You pay everything, and they do nothing for you. I mean, paying a lot for 'Starting Package' and then ~70-80 € per month and then recieving no service!!! I'd prefer to choose another cheaper club and to be in contact with some 'interested' people/management. So, I will end my 3months-membership soon.
  
  Actually, before I did my registration, I have read many bad comments but i did not believe them. But, they are all true. They are only interested in your money, not yourself.
  
  If you look at benefit/cost ratio, it is too low!!! Customer Service is too bad, trainers are not really following you, they are not as professional as they look like. Sorry

  response / report this review
• Anonymous

  10 June 2013

  STAY AWAY!!!
  
  My contact expired after 2 years on 1st June 2013, I sent an email on time to cancel the renewal. No reply, I called them, spoke to 10 different persons, no solution. Finally I sent an official letter, which they say its too late and they do not accept it.
  Now I have to pay for an entire year for a service which I cannot and do not wnt to use as I am moving to an other city. The reply is IT IS YOUR DECISION, but you still have to pay!!! What is this. Nobody is willing to help and they talk to me in very very bad manner. Not sure what to do.
  
  Please stay away from this place!

  response / report this review
• Anonymous

  12 April 2013

  For the expats, I will write another review in English. I do agree that the salespeople are not very honest. So if you want to sign a good deal, you have to negotiate, and get all the things you negotiate on paper. The first time my boyfriend and I came, we got an offer where we good cancel our contract every month, but the other sales person told us it was not possible and that we have to sign up for at least a year. I clearly stated: "We want to be able to end the contract monthly, we want the price to be the same as for a normal contract and we want to pay less for the first month, because it already started." It happened just like that. But don't be afraid to come across as a though negotiater in this place, otherwise you can get into problems like the other reviewers describe or you will just pay too much. After you get through this rough patch, the gym is quite nice and the trainers are helpful. One very small girl is even too helpful, because she asked my boyfriend out. I also saw her flirting with the other men, a bit unprofessional if you ask me, especially when the girlfriend is also training at the same gym. Also, the period that I was doing sport there, the pool was closed for several days and the Jacuzzi for several weeks. I think the price is too high for the quality that they offer. But overall I really had a good time there, because: it is very central, there is a wide range of classes on offer that I could join and the teachers and other visitors were most of the time pretty nice.

  response / report this review
• Anonymous

  19 February 2013

  Great facility, the trainers are extremely professional, I like the location too!

  response / report this review